Implementation Manager
Flipp
Implementation Manager
Flipp
Operates digital shopping marketplace for retailers
Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments.
We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference.
In 2024, Flipp joined forces with the European company Shopfully, creating a global leader in the sector. Together, we reach 400 million households and serve over 1,000 top retailers and brands across 27 markets, including Europe, Canada, the USA, Latin America, and Australia.
Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way.
The Customer Success Implementation Manager owns the entire journey of bringing solutions to life for clients. From the initial planning and scoping to launching, the Implementation Manager serves as the main point of contact during the implementation journey. This position involves guiding clients with expert advice, tackling issues proactively, and ensuring every project is completed efficiently, on time, and to top-quality standards. The Implementation Manager will support internal stakeholders across the organization in launching new products from concept development to deployment, work closely with cross-functional teams to design, plan, execute, and build feasible, scalable solutions that fulfill Flipp's vision, and drive program success by applying deep technical knowledge, program management best practices, and strong communication skills to ensure alignment between stakeholders, product teams, and engineering.
Drive Revenue and Build Relationships
Product Knowledge & Development
Project Management
Insights & Trends
Coaching & Performance Management (If Applicable)
How We Support You
Our Total Rewards philosophy is to ensure that you are rewarded for impact, take part in accelerated career growth, thrive with highly flexible benefits, and are empowered to do your best work in a remote-first environment. In alignment with our overall Total Rewards Philosophy, we believe compensation should be fair, clear, consistent, and aligned to growth.
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This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.
Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people.
A member of our recruitment team will respond to you in the coming weeks.
Canada Base Hiring Range: 85000 - 95000 CAD
Flipp is a retail technology platform that reinvents how people shop by turning static weekly circulars into interactive digital experiences. It helps retailers and consumer packaged goods brands present their promotions through engaging digital content in a shopping marketplace, aiming to drive purchases. The product works by transforming traditional ads into clickable, multimedia catalogs that link to product details and offers, enabling retailers and brands to reach millions of shoppers across North America and measure impact on sales. Flipp differentiates itself by working with more than 90% of the largest North American retailers and focusing on visual merchandising and engaging promotional stories, rather than only listing ads. Its goal is to increase shopper engagement and boost sales through digital, shopper-centric content across traditional and online channels.
Explore more opportunities at Flipp