Business Systems Analyst
BMC Software
Business Systems Analyst
BMC Software
IT management software for mainframes
| Helix is looking for a Business Analyst to join our amazing global IS&T team. In this role, you will play a pivotal role in optimizing our business processes and systems, by collecting requirements from stakeholders and translating them to actionable system solutions. You will be a part of a collaborative global team, while leveraging technology to drive processes and systems efficiency. Here is how, through this exciting role, YOU will contribute to Helix's and your own success: • Facilitate requirements gathering sessions, workshops, and interviews with stakeholders to elicit and document business requirements, priorities, and constraints. • Translate requirements and business objectives into actionable system solutions. • Conduct comprehensive analysis of existing business processes, systems, and workflows to identify areas for improvement, optimization, and automation. • Develop detailed business requirements documents (BRDs), user stories, use cases, and functional specifications to support system enhancements and implementations. • Analyze and document complex business processes, data flows, and system interactions, and recommend solutions to streamline operations and enhance efficiency. • Partner with cross-functional teams including IT, operations, finance, and marketing to ensure alignment of business requirements with technical solutions and project objectives. • Collaborate with software developers, QA analysts, and project managers to ensure successful delivery of system enhancements, integrations, and upgrades. |
| To ensure you’re set up for success, you will bring the following skillset & experience: • 3-5 years of experience as a Business Systems Analyst or similar role, preferably from a global enterprise software company • Experience in leading business analysis initiatives, system implementations, and process improvements. • Proficiency in business process modeling, requirements elicitation, and documentation techniques (e.g., BPMN, UML, user stories). • Deep understanding of the software development lifecycle • Experience working in an Agile methodology, and familiarity with project management tools, such as Jira. • Excellent analytical and problem-solving skills, with the ability to analyze complex business problems, identify root causes, and develop practical solutions. • Great communication and interpersonal skills, with the ability to work independently as well as collaboratively. Whilst these are nice to have, our team can help you develop in the following skills: • B.Sc. in Computer Science, Information Systems, Business Administration, or related field • Experience in supporting DevOps practices. • Knowledge of business intelligence (BI) tools, data analysis techniques, and SQL querying is a plus. • Experience working in SaaS companies and Cloud-based environments. |
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
IT management software for mainframes
What BMC Software does: It provides software to manage and optimize large enterprise IT environments, from IBM mainframes to modern cloud systems. How its product works: Its tools monitor, manage, and automate IT infrastructure across mainframes, distributed servers, and cloud platforms, helping teams keep systems running, secure, and efficient. How it stands out from competitors: It has a long track record starting with mainframe software and has grown through targeted acquisitions to offer a broad suite for end-to-end IT operations, spanning on‑premises and cloud, with strategic ownership changes that gave it room to adapt. What its goal is: to help enterprises operate complex IT environments more reliably and efficiently by providing integrated software for mainframes, distributed systems, and cloud management.
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