RH

Luxury home furnishings retailer; direct-to-consumer

Outlet Assistant Store Leader

Retail Store ManagementPosted on Nov 9

Full-timeVernon Hills, IL, USA$30 - $35 /hrIn-person

About the Job

Requirements

At least 3 years of leadership experience in retail, preferably in home furnishings.
Proven ability to inspire, coach, and develop high-performing teams.
Analytical and strategic thinking with sound decision-making skills.
Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
Adaptability and resilience, with a solutions-focused approach to change and challenges.
Flexibility to work a dynamic schedule across all operational hours.
Ability to lift and move items up to 50 pounds using proper equipment and safety techniques.
Ability to maneuver throughout the sales floor and stockroom.
Ability to tolerate prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

Coach, lead, and develop the team in partnership with the Outlet Leader.
Review and analyze business performance to identify opportunities and achieve results.
Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
Maintain merchandising standards that reflect the brand and Outlet vision.
Ensure visual presentation supports safety, cleanliness, and operational excellence.
Model adaptability and guide the team through change with a solutions-focused approach.
Represent the brand through communication, personal presentation, and professionalism.

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Assistant Store Leader to partner with the Outlet Leader in driving operational excellence and fostering a culture grounded in quality and service. This role plays a pivotal part in creating an environment where teams can thrive and customers enjoy extraordinary experiences. The ideal candidate is a passionate, solutions-driven leader who thrives in a fast-paced setting, embraces challenges as opportunities, and develops teams to achieve extraordinary results.

YOUR RESPONSIBILITIES

Coach, lead and develop the team in partnership with the Outlet Leader
Review and analyze business performance to identify opportunities and achieve extraordinary results
Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives.
Maintain merchandising standards that reflect the RH brand and Outlet vision
Ensure visual presentation supports safety, cleanliness, and operational excellence
Model adaptability and guide the team through change with a solutions-focused approach
Represent the RH brand through communication, personal presentation, and professionalism

OUR REQUIREMENTS

3+ years of leadership experience in retail, preferably in home furnishings
Proven ability to inspire, coach, and develop high-performing teams
Analytical and strategic thinker with sound decision-making skills
Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
Adaptable and resilient, with a solutions-focused approach to change and challenges
Flexibility to work a dynamic schedule across all operational hours

OUR PHYSICAL REQUIREMENTS

Lift and move items up to 50 lbs., using proper equipment and safety techniques
Maneuver throughout the sales floor and stockroom
Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

Pay Range: $30.00 - $35.00 Hourly

About the Company

RH

Luxury home furnishings retailer; direct-to-consumer

RH is a luxury home furnishings retailer offering high-end furniture, lighting, textiles, and decor. Its products are sold directly to consumers online, in galleries, or via sourcebooks, and through RH Contract for B2B partnerships, with exclusive and reissued Modernist-inspired designs presented as curated collections. The company combines product sales with services like interior design consultations and on-site hospitality in galleries to create a cohesive brand experience. Its goal is to be the premier brand for luxury home environments by serving individual buyers and business partners and expanding internationally through its direct channels and contract division.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Corte Madera, CA
Founded: 1979

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