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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Certified Medical Assistant - Medical Oncology

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be certified as a Medical Assistant by a recognized certifying organization.
  • Must hold American Heart Association Basic Life Support certification.
  • Must meet the standards required by the issuing authority to achieve the required Medical Assistant certification.

Responsibilities

  • Assess patients’ general condition and take vital signs and weight.
  • Assist providers with examinations, diagnostic procedures, and treatments, including phlebotomy, injections with proficiency in calculations, suturing, and other typical office procedures.
  • Administer patient medications according to provider orders and policy, including appropriate dosage, route, site, and documentation.
  • Orient, instruct, and train assigned personnel as applicable.
  • Provide basic patient care as ordered.
  • Ensure test results are received and relayed to patients in a timely manner.
  • Use AIDET communication fundamentals to support patient comfort and privacy.
  • Document interventions, patient and family responses, medications dispensed or prescribed, and related information in the medical record.
  • Promote wellness by providing patient education materials and communicating provider advice and instructions.
  • Review patient phone calls with the provider and consult on appointment urgency.
  • Ensure adequate supplies and well-maintained equipment.
  • Monitor the accuracy of patient medical records and maintain required reports, records, and statistics.
  • Maintain confidentiality regarding the practice, its patients, and employees.
  • Use office and medical equipment, including telephones, computers, fax machines, stethoscopes, EKG machines, ear-washing equipment, scales, thermometers, blood pressure cuffs, and basic laboratory equipment.
  • Maintain a clean and sanitary work area and keep equipment clean and operational.
  • Perform referrals and precertifications as needed and applicable.
  • Schedule patient appointments as ordered by the provider and relay appointment details accurately to patients.
  • Take calls from hospitals and nursing homes and relay relevant information to practitioners promptly.
  • Collaborate with patients, physicians, and other care-team members in a team-based approach to patient care.
  • Follow policies, procedures, and safety standards; complete annual required education; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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