Gold Product Owner - Pay

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The position has a front row seat to impact our Razer Gold product. We are seeking a highly motivated and experienced Product Owner – Razer Pay to lead the strategy, development, and continuous improvement of our global payment capabilities.

You will own the end-to-end product lifecycle across payment acceptance, PSP integrations, payment methods, MoR, settlement, reconciliation, refunds, and chargebacks. You will work closely with Engineering, Finance, Tax, Legal, Compliance, Operations, Business teams, and external payment partners to deliver scalable, secure, compliant, and cost-effective payment solutions across Razer Gold B2C and B2B businesses.

The ideal candidate has strong knowledge of the payments ecosystem, understands both business and technical requirements, and can translate complex payment and commercial needs into scalable product solutions.

You should be: 

• A great communicator – You can articulate complex payment, commercial, and technical concepts in a simple and structured manner and tailor your communication to different audiences. 

• A problem solver with a strong sense of urgency – You ask the right questions, get to the root cause quickly, and drive issues through to resolution. 

• A strong owner – You take end-to-end ownership of outcomes, proactively identify gaps and risks, and do not wait for others to drive decisions.
• A team player – You work collaboratively across Product, Engineering, Finance, Tax, Legal, Compliance, Operations, and external partners rather than working in silos. 

• Growth-minded and curious – You are eager to understand payment ecosystems deeply, learn new technologies and market developments, and continuously look for ways to improve the product. 
• Commercially minded – You understand the balance between payment conversion, customer experience, processing cost, risk, compliance, and business profitability

Essential Duties and Responsibilities

• Define and drive the long-term product vision, strategy your pillar and create and execute on a compelling roadmap.
• Build deep user empathy with both Razer Gold's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence the Razer Pay roadmap effectively.
• Own payment capabilities across PSPs, payment methods, currencies, regions, and merchant accounts/MIDs.
• Lead PSP integrations and payment orchestration, including payment routing, transaction processing, refunds, and chargebacks.
• Own product requirements for MoR, including legal entity, tax, payment, and settlement considerations.
• Drive settlement, reconciliation, reporting, and payment operations improvements with Finance and Operations.
• Partner with Legal, Tax, Compliance, and Risk teams to ensure payment solutions meet regulatory and security requirements.
• Gather requirements, prioritize the backlog, define user stories and acceptance criteria, and work closely with Engineering through delivery.
• Monitor payment KPIs such as payment success rate, conversion, processing cost, failure rate, and settlement performance.
• Use data and market insights to identify opportunities to improve payment performance, customer experience, and operational efficiency.
• Manage relationships and alignment with external PSPs and payment partners.
• Ensure we are building a reliable, performant platform, including system reliability, API extensibility, and latency.
• Use metrics to inform your point of view and leverage analytics to measure success.

Pre-Requisites :

Requirements

• Bachelor's degree in Business, Computer Science, Finance, or a related field.
• 7–12+ years of industry experience in Product Management, Product Ownership, Payments, Fintech, or a related field (does not include internships or co-ops).m
• Strong understanding of payment gateways, PSPs, payment methods, payment orchestration, settlement, reconciliation, refunds, and chargebacks.
• Working experience with Merchant of Record (MoR), cross-border payments, or regional payment operations is highly preferred.
• Good understanding of payment APIs, integrations, and technical architecture.
• Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale.
• Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems.
• Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins.
• Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility.
• Strong business acumen and comfort with complex ecosystem and platform-level problems.
• Experience working with Agile methodologies and tools such as Jira and Confluence.
• Experience in e-commerce, digital wallet, gaming, or digital content is a strong plus.
• Knowledge of payment regulations and security standards such as PCI DSS, PSD2/SCA, AML/KYC, and data protection is a plus.

·        Entrepreneurial or startup experience is a plus. 

·        In-depth understanding or working experience in e-commerce & gaming industry is a plus.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?