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Delivery Hero

Global online food delivery marketplace

Account Manager - Logistics, 3rd Party Providers

Logistics & TransportationUpdated on Nov 13
Full-timeVienna, Austria€50k /yrIn-person

About the Job

Requirements

  • At least three years of professional experience in logistics, transport, dispatching, or a comparable role.
  • Demonstrated experience in account management and sales.
  • Very good English language skills.
  • An analytical and structured working approach, with the ability to build trusting relationships with key stakeholders and decision-makers.
  • Strong communication, collaboration, and negotiation skills.
  • Ability to maintain an overview of goals and priorities in a dynamic day-to-day environment.
  • Entrepreneurial thinking and the ability to proactively identify opportunities and turn them into concrete results.

Responsibilities

  • Build, manage, and strategically develop the network of third-party logistics providers (3PLs).
  • Analyze, develop, and optimize existing processes, focusing on automation, efficiency, and scalability.
  • Contribute actively to designing and implementing strategies and operational measures for 3PL management.
  • Identify and actively acquire new partners, from needs analysis, proposal preparation, and presentations through negotiations to successful contract completion.
  • Prepare regular reports and analyses, derive recommendations for action, and collaborate closely with internal stakeholders and logistics leadership.
  • Ensure compliance with all relevant requirements and conduct regular, targeted audits to continuously review and optimize processes.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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