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Stanley Black & Decker

Global power tools and outdoor equipment

Manager – Channel Operations & Planning

Business OperationsPosted on Nov 10
Full-timeMississauga, ON, Canada$100k - $120k /yr

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, Analytics, Supply Chain, Finance, or a related field is required.
  • Five to eight or more years of experience in channel operations, commercial operations, sales operations, marketing operations, analytics, demand planning support, or a related function are required.
  • Experience leading process improvement and cross-functional projects in a matrixed organization is required.
  • Strong analytical skills and the ability to interpret data and generate actionable insights are required.
  • The ability to manage multiple priorities and deliver results in a fast-paced environment is required.
  • Strong communication and stakeholder management skills are required.

Responsibilities

  • Lead the design and implementation of new processes to improve channel planning, execution, and performance.
  • Stand up and manage a new promotional forecasting process in close partnership with the demand planning team and other key stakeholders.
  • Identify process gaps, inefficiencies, and opportunities for continuous improvement across the channel organization.
  • Lead cross-functional projects that support strategic priorities, operational excellence, and business transformation.
  • Own channel data analytics, including reporting, trend analysis, performance insights, and business recommendations.
  • Develop dashboards, tools, and reporting frameworks that improve visibility into channel performance and decision-making.
  • Translate complex data into clear, actionable insights for marketing and business leaders.
  • Partner with channel marketing leadership, sales, finance, demand planning, and other cross-functional teams to align priorities and execution.
  • Support annual planning, forecasting, and business review processes as needed.

Desired Qualifications

  • Experience with forecasting, demand planning, promotional planning, or related commercial processes is preferred.
  • Advanced proficiency in Excel and experience with reporting or visualization tools such as Power BI or similar platforms are preferred.
  • Experience utilizing artificial intelligence and building agents to enhance processes is an asset.

About the Company

Stanley Black & Decker

Global power tools and outdoor equipment

Stanley Black & Decker designs, manufactures, and sells tools and outdoor equipment, including power tools, hand tools, storage solutions, and security devices, under brands like DEWALT, BLACK+DECKER, Stanley, and Craftsman. It serves professionals and DIY enthusiasts through home centers, mass retailers, and distributors worldwide, using a global manufacturing footprint across the Americas, Europe, and Asia. The company differentiates itself with a large brand portfolio, extensive international reach, and ongoing product development to meet needs in construction, home improvement, and security. Its goal is to be a trusted, leading supplier of tools and related solutions, delivering reliable performance and broad selection across global markets.

Company size
10,001+
Company stage
IPO
Headquarters
New Britain, CT
Founded
1843

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