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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeJonesboro, AR, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 16 years old.
  • Must pass a background check.
  • Must accurately and quickly perform addition, subtraction, multiplication, and division, with a calculator if needed.
  • Must make correct monetary change.
  • Must have verbal, writing, and telephone skills to take and process orders.
  • Must be able to follow directives, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
  • Must be able to lift and stack delivery cases weighing up to 50 pounds onto shelves as high as 72 inches.
  • Must be able to infrequently navigate stairs or climb a ladder.
  • Must be able to perform frequent forward bending, crouching, and occasional bending to stock shelves and clean low areas.
  • Must be able to reach continuously in multiple directions, including occasionally above 72 inches.
  • Must have eye-hand coordination and continuously use hands; tasks include forceful forearm and wrist use when shaping dough and pinching when assembling boxes.
  • Must be able to grasp cans, a pizza cutter, a pizza peel, and pizza boxes.
  • Must be able to talk and hear on the telephone, use depth perception and near- and mid-range vision for in-store tasks, differentiate hot and cold surfaces, and have far and night vision for driving.

Responsibilities

  • Take and process customer orders.
  • Unload bulk product deliveries using a hand truck, and lift and stack cases of ingredients and supplies onto shelves.
  • Change prices on signs, wash walls, and perform maintenance as needed.
  • Perform tasks at the pizza assembly station and front counter, stock ingredients and shelves, and clean low areas.
  • Reach for topping ingredients, clean work surfaces, answer phones, scoop cornmeal, and wash dishes.
  • Shape pizza dough, remove pizza from the oven with a pizza peel, use a rolling cutter, and assemble cardboard pizza boxes.
  • Remove trash and perform other outside tasks.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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