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GomezLee Marketing

Retail execution and trade marketing

Ejecutivo de Cuentas Claves

Full-TimeUpdated on 10/15/2026
No salary listed
Junior, Mid
Bachelor's
San José Province, San José, Costa Rica
In Person
Sales & Account ManagementAccount Management

About the job

Requirements
  • Studies in Marketing, Business Administration, Advertising, or related areas.
  • At least 2 to 3 years of experience in account management, Trade Marketing, Field Force Management, or similar industries.
  • Experience managing key accounts, ideally in technology, retail, media, advertising, mobile phone, or telecommunications industries.
  • Strong communication, relationship-building, and negotiation skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Proficiency in PowerPoint, Google Slides, and Excel.
  • Strong attention to detail, service orientation, and results focus.
Responsibilities
  • Ensure the client’s execution standards are met across all agreed territories.
  • Serve as the primary liaison between the company and assigned clients, building long-term relationships of trust.
  • Understand each client’s business objectives, needs, and expectations to anticipate solutions and value propositions.
  • Coordinate with internal teams, including administration, operations, human resources, trade marketing, and finance, to ensure proper execution of agreed projects and campaigns.
  • Proactively track the status of each deliverable to ensure timelines, quality, and alignment with client objectives.
  • Identify upselling and cross-selling opportunities within active accounts and present commercial proposals aligned with client needs.
  • Develop presentations, proposals, and initiatives that drive growth in assigned accounts.
  • Meet and exceed billing, profitability, and growth targets for assigned accounts.
  • Participate in in-store activations, product demonstrations, and events.
  • Ensure the assigned space is properly displayed, organized, and clean according to brand visual guidelines.
  • Conduct inventory counts and support store audits as required.
  • Continuously monitor client satisfaction, anticipate risks, and respond promptly to deviations or issues.
  • Manage and resolve conflicts or critical situations with a solution-focused approach while maintaining healthy, long-term business relationships.
  • Develop customer loyalty strategies that promote retention and maximize account value.
  • Ensure each campaign, activation, advertising placement, or project agreed with the client is implemented as planned.
  • Coordinate follow-up meetings, agendas, minutes, outstanding items, and next steps with clients and internal teams.
  • Oversee deliverables, budgets, schedules, and quality standards for each project.
Desired Qualifications
  • Experience coordinating point-of-sale execution projects is valued positively.

About the company

GomezLee Marketing helps consumer brands improve execution at the point of sale across Latin America and the Caribbean. Its teams support trade marketing, merchandising, field sales, retail data and programs designed to increase product availability and visibility in stores. Clients use the agency to coordinate campaigns across multiple markets and make faster commercial decisions. GomezLee is a business-to-business marketing services company rather than a consumer retailer, with a large field organization connecting brand strategy to store-level execution.

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