Key Account Executive
No salary listed
Mid
San José Province, San José, Costa Rica
In Person
Sales & Account ManagementAccount Management
About the job
Requirements
- Studies in Marketing, Business Administration, Advertising, or related areas.
- At least 2 to 3 years of experience in account management, Trade Marketing, Field Force Management, or similar industries.
- Experience managing key clients, ideally in technology, retail, media or advertising, telephony, or telecommunications.
- Strong client orientation, effective communication, persuasion and negotiation, planning and organization, initiative, and results orientation.
- Excellent communication, relationship-building, and negotiation skills.
- Ability to manage multiple projects and priorities simultaneously.
- Proficiency in PowerPoint, Google Slides, and Excel.
- Strong attention to detail, service orientation, and focus on achieving results.
Responsibilities
- Ensure client execution standards are met across all agreed territories.
- Serve as the primary liaison between the company and assigned clients, building long-term relationships of trust.
- Understand each client's business objectives, needs, and expectations to anticipate solutions and value propositions.
- Coordinate with internal administration, operations, human resources, trade marketing, finance, and other teams to ensure agreed projects and campaigns are executed correctly.
- Proactively track deliverables to ensure they meet timelines and quality standards and align with client objectives.
- Identify upselling and cross-selling opportunities within active accounts and present commercial proposals aligned with client needs.
- Develop presentations, proposals, and initiatives to grow assigned accounts.
- Meet and exceed revenue, profitability, and growth targets for assigned accounts.
- Participate in in-store activations, product demonstrations, and events.
- Ensure the assigned space is properly displayed, organized, and clean according to brand visual guidelines.
- Conduct inventory counts and support store audits as required.
- Continuously monitor client satisfaction, anticipate risks, and promptly address deviations or issues.
- Manage and resolve conflicts or critical situations with a solutions-focused approach while maintaining healthy, long-term business relationships.
- Develop loyalty strategies to support client retention and maximize the value of each account.
- Ensure each agreed campaign, activation, media placement, or project is implemented as planned.
- Coordinate follow-up meetings with clients and internal teams, including agendas, meeting notes, action items, and next steps.
- Oversee project deliverables, budgets, schedules, and defined quality standards.
Desired Qualifications
- Experience coordinating point-of-sale execution projects is valued positively.
About the company
GomezLee Marketing runs store marketing campaigns for consumer goods and electronics brands across Latin America and the Caribbean. Its teams bring products to shoppers through demonstrations, tastings and samples, and organize promotions that encourage purchases without cutting shelf prices. The agency combines campaign design with execution in stores, while its reporting tools show clients what is happening at the point of sale and how their sales are changing. Brands buy these services to put their commercial plans into practice across retail stores and distribution channels. Founded in 1990, GomezLee Marketing is headquartered in Santo Domingo, Dominican Republic.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Santo Domingo, Dominican Republic
Founded
1990
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Simplify's Take
What believers are saying
- Supervisors get operating responsibility: GomezLee Marketing's El Salvador posting combines team instruction, budget control and distributor relationship management.
- GomezLee Marketing documents staff development locally: its Guatemala human resources role coordinates onboarding, training needs and team development plans.
- Regional clients get consistent delivery: GomezLee Marketing sells a common execution standard across its country operations.
What critics are saying
- Field leadership requires mobility: GomezLee Marketing's San Salvador supervisor role requires a personal vehicle, regional travel and flexible hours.
- Some GomezLee Marketing assignments are brief: its Honduras recruiter role specifies one month under a professional-services contract.
- GomezLee Marketing's field application involves an outside supplier: its website directs clients to eLeader's separate platform.
What makes GomezLee Marketing unique
- GomezLee Marketing trains dedicated store specialists: its Retail Pros work under a defined execution and performance-management system.
- GomezLee Marketing runs reward programs end to end: its service covers design, administration and the digital platform.
- GomezLee Marketing targets store salespeople: Brand Fans programs encourage electronics and appliance recommendations at retailers.
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