Product Manager - Digital Products, Telematics & Innovation

Product Manager – Digital Products (Telematics & Innovation)

Position Summary:

Lead the strategy and evolution of Skyjack's Elevate telematics platform and connected products. Own the Elevate product roadmap and serve as a key contact with Skyjack’s telematics provider.

Performance Expectations:

• Define a clear product vision and prioritize enhancements based on customer value, business impact, technical feasibility, risk, cost, and global market requirements.

• Coordinate product updates, issues, commercial requirements, technical changes, and continuous improvement activities.

• Lead cross-functional Teams across all regions.

• Establish product and service performance measures, monitor platform adoption and customer experience, and use data to improve reliability, usability, cost, and customer value.

• Engage directly with rental companies, fleet managers, service teams, and end users to understand and respond to requirements.

• Develop and deliver product demonstrations and training for Elevate and related digital services.

• Maintain a working understanding of Skyjack machine control systems and available telematics data, including CAN bus signals, diagnostic information, asset status, location, utilization, battery or engine data, and service-related insights.

• Coordinate API and data-integration requirements.

• Monitor global requirements related to connected products, data access, privacy, cybersecurity, cellular connectivity, software lifecycle support, and digital product compliance.

• Track market trends, competitor offerings, enabling technologies, and regulatory developments affecting construction equipment telematics and connected fleets.

• Develop recommendations for product packaging, subscriptions, pricing, service levels, commercial terms, and value propositions in partnership with business leaders.

• Represent Skyjack at customer meetings, supplier reviews, industry events, and relevant external working groups as required.

• Support product launch, product improvement, and cross-functional development projects as they relate to telematics, innovation, connected products, or the application of new and emerging technologies.

Credentials:

• University degree in Engineering, Computer Science, Business, Information Systems, or another relevant technical field.

• Product management, digital product, telematics, IoT, connected equipment, fleet technology, or technical program experience.

• Experience working with external technology providers and internal cross-functional teams through product development, release, and support activities.

• Experience in construction equipment, rental, off-highway equipment, automotive, industrial IoT, or fleet management would be an asset.

Desired Characteristics:

• Working knowledge of APIs, system integrations, data exchange, and cloud-based applications.

• Understanding of CAN bus protocols and how it is used in connected equipment applications.

• Understanding of cloud data streaming, databases, dashboards, data quality, and connected-product architectures.

• Strong product leadership skills with the ability to balance customer experience, commercial value, technical complexity, risk, and delivery timing.

• Excellent relationship-building skills and the ability to work effectively with customers, suppliers, technical specialists, support teams, and senior leaders.

• Clear written and verbal communication, including the ability to explain technical topics to non-technical audiences and business needs to technical teams.

• Strong problem-solving and issue-management skills, with disciplined follow-through during high-priority customer or platform issues.

• Self-motivated, organized, detail-oriented, and able to manage multiple initiatives in a global environment.

• Proficient with Microsoft Office products.

• Able to travel both locally and internationally, including for extended periods.

What Linamar/Skyjack Has to Offer

• Competitive Compensation

• Employee Benefits package includes but not limited to, Drug, Dental & Vision etc. 

• Opportunities for career advancement.

• Sustainability Counsel 

• Community based outreach supporting both local and global initiatives and charities. 

About Skyjack:

Skyjack supplies construction rental companies globally with quality engineered, simple, and reliable access and telehandler equipment. Initially started as a scissor lift manufacturer in 1985, and has grown to become a world leader in the general Mobile Elevating Work Platform (MEWP) industry.

As a dominant player in a consistently evolving industry, Skyjack employees thrive on absorbing new information and have a thirst for continuous improvement in their professional selves. In 2002 Skyjack became a part of the Linamar Corporation and has since been able to leverage strategic partnerships and use the guidance of their parent company to rapidly change the face of the access industry. 

Every aspect of the company is deeply rooted in Skyjacks safety initiatives as this can be an extremely challenging industry. Skyjack prides itself on being simply reliable and easy to do business with. This mission extends to the relationships with customers, suppliers, and employees.

We encourage you to apply even if you do not meet the full requirements for this position.­

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Linamar Corporation encourages applications from all qualified individuals and will reasonably accommodate applicants throughout all stages of the recruitment and selection process upon request

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