People & HRCompensation & Benefits, HR Generalist & Employee Relations
About the job
Requirements
At least 3 years of progressive human resources experience, including demonstrated experience at the manager level.
A proven track record handling personnel management, corporate policy enforcement, and benefits administration alongside hands-on payroll processing experience.
Hands-on experience with payroll processing, onboarding modules, and benefits administration is highly preferred.
Advanced organizational skills, high emotional intelligence, confidentiality, conflict resolution capabilities, and data accuracy during rapid workforce scaling periods.
Interpersonal skills to maintain workplace politeness and clear communication under tight seasonal deadlines.
Responsibilities
Direct the full seasonal talent acquisition lifecycle by sourcing, interviewing, and hiring over 100 personnel ahead of the peak summer season.
Serve as the objective authority on internal disciplinary matters; draft, track, and securely store performance improvement plans, written warnings, and formal disciplinary documentation in alignment with club policy and employment law standards.
Provide structured guidance and administrative assistance to department heads to ensure annual and mid-season performance evaluations are completed effectively and consistently.
Collaborate with executive leadership to establish measurable performance goals for year-round staff and seasonal leadership; gather market data and analyze metrics to support annual compensation and merit salary reviews.
Manage the complete administrative personnel lifecycle through Paylocity’s onboarding module, including collection and verification of I-9 documentation, employee files, background checks, and employment agreements.
Manage company benefit programs in the platform, oversee annual open enrollment, process life-event changes, audit monthly billing, and assist employees with health, welfare, and retirement inquiries.
Design, implement, and lead team-building and morale initiatives; coordinate and attend occasional evening employee events, staff meetings, and recognition programs.
Process accurate and timely payroll for the fluctuating workforce using Paylocity; maintain and audit payroll records, track hours, comply with federal, state, and local labor laws, and coordinate ledger reporting and labor variance analysis with Finance.
Desired Qualifications
Experience within seasonal businesses, hospitality, or country club environments is highly preferred.
Hands-on experience with payroll processing, onboarding modules, and benefits administration is highly preferred.
Description
Job Title: HR Manager
Company: West Shore Country Club Location: Camp Hill, PA Job Type: Full-time, Salaried Salary Range: $85,000 - $90,000+ per year (Based on Experience) Schedule: Monday to Friday, 8:30 AM to 4:30 PM (with flexibility required for occasional evenings and employee events) Reports To: General Manager / Chief Operating Officer (GM/COO)
Position Overview
The HR Manager is a vital, multi-functional leadership role responsible for executing our high-volume seasonal workforce operations, managing employee benefits, and processing end-to-end payroll. This position serves as the primary operational anchor for our annual scaling cycle, which requires rapidly expanding the team from 100 to over 200 employees for the busy summer season and structuring the subsequent offboarding transition.
Reporting directly to the GM/COO, this role focuses heavily on strategic and day-to-day personnel management—driving full-cycle recruitment, structured onboarding, corporate policy enforcement, benefits administration, and team-building initiatives—while coordinating with the finance department to ensure impeccable execution of technical payroll compliance.
Key Responsibilities
Human Resources & Workforce Strategy: Direct the full seasonal talent acquisition lifecycle. Source, interview, and hire over 100 personnel efficiently to meet operational demands ahead of the peak summer season.
Employee Relations & Disciplinary Documentation: Serve as the objective authority on internal disciplinary matters. Draft, track, and securely store all performance improvement plans (PIPs), written warnings, and formal disciplinary documentation. Ensure all actions strictly align with club policy and employment law standards.
Performance Management & Review Assistance: Act as a strategic partner to club department heads (Golf Shop, Maintenance, Food & Beverage). Provide structured guidance and administrative assistance to managers to ensure annual and mid-season performance evaluations are completed effectively and delivered consistently.
Goal Setting & Annual Salary Reviews: Collaborate with executive leadership to establish clear, measurable key performance goals for both year-round staff and seasonal leadership. Assist in gathering market data and analyzing metrics to support annual compensation and merit salary reviews.
Onboarding & Personnel Compliance: Manage the complete administrative lifecycle of all personnel through Paylocity’s onboarding module. Ensure strict regulatory compliance, including the timely collection and verification of I-9 documentation, employee files, background checks, and employment agreements.
Benefits Administration: Manage company benefit programs within the platform. Oversee annual open enrollment periods, process life-event changes, audit monthly billing, and serve as the primary resource to assist employees with health, welfare, and retirement inquiries.
Workforce Engagement & Culture: Design, implement, and lead team building and morale initiatives to support staff retention and motivation. Coordinate and attend occasional evening employee events, staff meetings, and recognition programs.
Payroll & Labor Compliance: Process accurate and timely payroll for our fluctuating workforce using Paylocity. Maintain and audit payroll records, track hours, and ensure strict compliance with federal, state, and local labor laws. Coordinate directly with the Finance Department for ledger reporting and labor variance analysis.
Qualifications & Skills
Experience: Minimum of 3+ years of progressive HR experience, including demonstrated experience at the manager level. Must possess a proven track record handling personnel management, corporate policy enforcement, and benefits administration alongside hands-on payroll processing experience. (Experience within seasonal businesses, hospitality, or country club environments is highly preferred).
Technical Proficiency: Direct, hands-on experience using for payroll processing, onboarding modules, and benefits administration is highly preferred.
Core Competencies: Advanced organizational skills, high emotional intelligence, confidentiality, conflict resolution capabilities, and absolute data accuracy during rapid workforce scaling periods.
Communication: Exceptional interpersonal skills, with the ability to maintain strong workplace politeness and clear communication under tight seasonal deadlines.
Benefits & Compensation
Starting salary of $85,000 - $90,000+, commensurate with experience.
Full complement of employee benefits:
Comprehensive Medical, Dental, and Vision insurance plans