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Flagstar Bank

Regional bank offering diversified financial services

Senior Relationship Manager - Middle Market

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USA$131.6k - $219.5kIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Formal credit training is preferred.
  • At least 10 years of commercial financing or equivalent lending experience is required.
  • Established relationships and a demonstrated direct origination track record with relevant companies are required.
  • Expertise in negotiating, structuring, and closing complex loans is required.
  • Proven ability to generate significant cross-sell revenues is required.
  • Strong analytical and credit skills are required.
  • Strong oral and written interpersonal and sales skills are needed to compete effectively, present proposals to clients, and recommend loan transactions to bank senior management.
  • Expertise in due diligence, credit underwriting, and legal documentation is required.
  • Excellent interpersonal, verbal, and written communication skills are required.
  • Ability to work effectively in a team environment is required.
  • Ability to mentor less experienced Relationship Managers and Portfolio Managers as appropriate is required.
  • Ability to cross-sell banking services, including treasury management, interest rate protection, and syndication products and capabilities, is required; foreign exchange and commodity hedging are a plus.
  • Ability to recognize issues, identify problems early, manage remedial matters, and coordinate appropriately with workout is required.
  • Ability to keep management informed on key factors affecting the bank, portfolio, client relationships, and competitive environment is required.
  • Participation in industry-related associations, committees, and boards outside the bank that provide marketing and community services for the bank is expected.
  • Adherence to applicable regulatory and compliance policies and standards, and understanding their role in supporting the bank's objectives, is required.
  • Compliance with applicable federal, state, and local laws and regulations is required.
  • Completion of required compliance training on time is required.
  • Maintaining current knowledge of and adhering to Flagstar's internal compliance policies and procedures is required.
  • Taking responsibility for staying current with changing regulations and policies is required.

Responsibilities

  • Develop and maintain relationships to generate direct deal flow; coordinate the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability.
  • Work with assigned portfolio managers to engage sponsors and borrowers in idea generation and relevant opportunities to expand relationships.
  • Partner with Division management to create a strategic plan for the Group and action plans to achieve it, including setting and tracking individualized production and revenue goals for team members and forecasting results for management based on existing pipelines.
  • Work with assigned portfolio managers to proactively monitor portfolio credit quality through timely financial statement gathering, monitoring client compliance with ongoing reporting requirements, analyzing financial information, and taking or recommending appropriate corrective actions within acceptable levels.
  • Manage the bank's risk exposure to acceptable levels.
  • Stay abreast of industry trends and market conditions that could affect the Sponsor Coverage group and assigned portfolio of relationships and borrowers.
  • Originate new business and manage relationships with middle-market companies with sales of $30 million or greater in West Michigan, targeting the Grand Rapids area.
  • Generate revenue by developing and maintaining relationships with identified companies, sponsors, developers, and managers; generate deal flow directly from clients and prospects; and coordinate a team approach to each relationship.

Desired Qualifications

  • Foreign exchange and commodity hedging experience or capability is a plus.

About the Company

Flagstar Bank

Regional bank offering diversified financial services

Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Troy, MI
Founded
1987

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