Full-Time
Renewals Manager
Posted on 3/9/2024
No-code application platform with AI components
Compensation Overview
$97,900 - $132,500Annually
Mid
San Francisco, CA, USA + 2 more
- 3+ years of quota-carrying Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization
- Strong negotiation skills and demonstrated capability closing large, complex contracts
- Strong collaboration skills and successful experiences working with internal XFN partners (Rev Ops, Biz Tech) as well as customer facing counterparts (Sales & Success)
- Ability and eagerness to grow business in a strategic manner, i.e. creating new processes and initiatives
- Approaches work with empathy, craftsmanship, and a growth mindset - you are a self motivated and proactive team player
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Consistent track record of achieving personal and team goals
- History of thriving in a rapidly changing environment
- Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
- Be a primary stakeholder (along with XFN partners) in building the foundational processes and playbooks for this new role
- Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
- Maintain and report an accurate rolling 90-day forecast of renewals in your territory
- Negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
- Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
- Develop playbook for renewal engagement maximizing revenue retention
Airtable offers a next-gen app platform for no-code app creation, featuring AI components and a flexible relational database. Widely adopted by over 300,000 organizations, including 80% of the Fortune 100, it emphasizes enterprise-grade deployment, security, and data governance.
Company Stage
Series F
Total Funding
$1.4B
Headquarters
San Francisco, California
Founded
2012
6 month growth
↓ -11%1 year growth
↓ -26%2 year growth
↓ -23%Benefits
We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
High deductible health plan available with health savings account contribution
Complimentary One Medical membership for individuals and dependents
Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
Complimentary mental health support via Modern Health Family planning support (fertility, adoption, and surrogacy)
Flexible and generous time off and sick time benefits
16 weeks of parental leave
Annual Learning & Development wallet to support your career development
Emergency backup care for dependents
Access to financial planning and legal support