Senior Data Operations Analyst 4

Job Description

• Accountable for managing e2e NIQ’s Statistical Operations processes with a goal of delivering high quality and on-time data to clients according to SLAs for assigned 

countries. This would also include extensive data analysis using statistical/mathematical techniques. 

• Support addressing client queries related to Data Query

• Accountable for critical to quality decisions in Input Validation processes 

• Maintain two-way communication process with other teams 

• Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements 

• Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs 

• Team's KPI monitoring (quality and on time delivery) and being up to date with all processes related to assigned area  

• Contributing to the implementation of new standards and processes  

• Good knowledge of product portfolio in scope of at least one market/project  

• Daily work in a virtual and multicultural environment through cooperation with stakeholders and colleagues in order to delivering against the set objectives  

• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness 

• Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team. 

Qualifications

• Bachelor’s or Master’s Any Graduate (External) preference given to Statistics, Mathematics, Business Intelligence, Computer Science 

• Minimum experience of 2 years and above in NIQ Operations (For Internals) 

• Excellent organization skills, aptitude to work in team and meet deadlines 

• A high degree of accuracy, proactivity and attention to detail. 

• Project management aptitude (Decision making, critical path, task sequencing, problem solving, etc.) 

• Common business language knowledge (English): speaking and writing with fluency 

• Good in SQL, Python and Advance Excel (Good to Have power BI). 

• Well-developed analytical skills and very good attention to details  

• Client communication skills  

• Proactivity attitude in recommending suitable solutions  

• Able to drive initiatives forward and deliver business results in a client focused manner  

• Ability to work effectively in a team to achieve goals together  

• Good understanding of end-to-end production process/stream knowledge  

• Very good understanding of the local market