Alcohol Complex Needs Worker

Overview

Shape recovery journeys. Deliver meaningful outcomes. Change lives.

At Change Grow Live, we believe that recovery is possible for everyone. Every day, we work alongside people to overcome challenges, reduce harm, and build healthier, more fulfilling lives.

Guided by our values—Be open, be compassionate, be bold—we are committed to delivering high-quality, person-centred support that creates lasting change for individuals and communities.

We are now looking for a Alcohol Complex Needs Worker to join our East Sussex service—someone who can bring skill, empathy, and professionalism to support people on their recovery journey.

This role requires a balance of clinical awareness, strong organisation, and genuine compassion.

• Where: East Sussex
• Hours: Full time.
• Contract: FTC 12 months.

Please note: Due to the nature of this role covering the East Sussex area, applicants must hold a full UK driving licence and have access to a vehicle with appropriate business insurance, as travel to our rural hubs is required.

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

Responsibilities

Purpose of the role

The post holder will ensure a high quality and consistent service to groups who traditionally and regularly find our services challenging to access; service users may have either drug and/or alcohol related issues and may have a co-morbidity or complexity of need. This will involve engaging in outreach work to enable service users and potential service users to access services.  

This is a role where your work directly impacts people’s lives.

As an Alcohol Complex Needs Worker, you will take the lead in coordinating personalised recovery journeys, supporting individuals affected by drug and/or alcohol use to achieve positive and sustainable outcomes.

You will:

• Carry out comprehensive assessments and develop tailored recovery and support plans
• Manage a caseload, providing structured one-to-one and group-based interventions
• Support individuals to engage with treatment options, services, and wider recovery opportunities
• Proactively manage risk and reduce harm, ensuring safe and effective interventions
• Work collaboratively with multi-disciplinary teams and external partners
• Maintain accurate, timely and compliant record keeping and reporting
• Support individuals to build resilience, independence, and long-term recovery goals

About you

You are motivated by making a difference and confident in working in a dynamic, person-centred environment.

You will bring:

• Experience of managing caseloads and supporting individuals with complex needs
• A strong understanding of substance misuse, harm reduction, and recovery approaches
• Knowledge of mental health interventions and best practice
• Excellent communication skills, both written and verbal
• Strong organisational skills, with the ability to prioritise and meet deadlines
• Confidence in working collaboratively with internal teams and external partners
• A proactive, solution-focused approach with the ability to work independently

We welcome applications from candidates with experience in:

• Substance misuse services
• Health and social care
• Housing or rehabilitation services
• Criminal justice or prison settings
• Children and young people’s services
• Hospital or community health settings

What you can expect from us

We invest in our people so they can deliver exceptional outcomes:

• 25 days annual leave (plus bank holidays, pro rata), increasing with service capped at 30 days
• A paid weekly Wellness Hour and access to our wellbeing hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of employee benefits and discounts
• A supportive, inclusive team with training, development and progression opportunities
• Flexible working arrangements where possible
• Refer a Friend scheme with reward vouchers

Additional information

• Direct applications only — we will not be engaging agencies for this vacancy
• This role is subject to an enhanced DBS check
• This role is not eligible for visa sponsorship
• We reserve the right to close this advert early if we receive a high volume of applications

Our approach

We are building services that are:

• Person-centred and recovery-focused
• Inclusive and non-judgemental
• Rooted in partnership and community

Ready to make a difference?

If you’re ready to support people to achieve positive change and be part of a team that is transforming lives, we would love to hear from you.

Please ensure your application clearly demonstrates how your experience and skills align with the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

19/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Team Leader | [email protected]

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.