Community Manager

Description

Position Summary

The Onsite Community Manager provides day-to-day field oversight of the Master HOA’s facilities,

grounds, vendors, and community projects. As the Board’s on-site lead for the physical condition of

Association property, the Onsite Community Manager inspects the community, identifies issues,

coordinates contractors, verifies completed work, and follows projects through to resolution.

This is a hands-on oversight role, not a primarily administrative or Clubhouse-based position. It does not

require the Onsite Community Manager to perform licensed trade work or replace contracted vendors.

Essential Responsibilities

Conduct routine inspections of landscaping, pool areas, buildings, grounds, active projects, and other

Master HOA facilities. Document deficiencies and track corrective work through completion.

Meet contractors on-site and oversee the landscaping company, pool company, SCM contractor, and

other vendors serving the community.

Monitor work against the agreed scope and schedule, address deficiencies with vendors, inspect

results, and verify completion.

Develop proposed scopes of work for Board review and obtain requests for proposals (RFPs) from

qualified vendors for Board consideration.

Walk proposed work with contractors, track project progress, and bring obstacles or decisions

requiring Board direction to the Board.

Meet with Board members as needed to review facility priorities and advance community projects.

Assess facility issues promptly, arrange an appropriate response or secure an affected area when

needed, and coordinate repairs within the position’s authority.

The Onsite Community Manager shall conduct weekly calls to update the Board on work completed,

work in progress, vendor or schedule concerns, and specific decisions needed. The Onsite

Community Manager shall attend monthly Board meetings at no additional charge to the Association

and with no limitation on the length of the meeting.

Perform the facilities-related responsibilities set out in the Board-approved Community Property

Manager Job Description.

Work Location and Schedule

The Onsite Community Manager works 38 hours per week on-site for the Master HOA, with no work-

from-home option. The position requires regular travel throughout the community to inspect facilities,

meet vendors, and supervise work; it is not confined to the Clubhouse.

CMG training beyond onboarding, professional development, and vendor conferences require prior Board

review and written approval. Time spent on those activities is not presumed to be part of the Association-

funded workweek.

Requirements

Education and Training:

• High School Diploma  
• 2-5 years related experience; or equivalent combination of education and experience
• CMCA, AMS or PCAM Designation preferred

Adaptability:

• Adapts to changing work demands. 
• Stays focused on own work when faced with challenges and/or difficulties. 
• Stays open to and learns from feedback.

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
• Creates documents, reports, etc. using a computer. 
• Ability to enter and locate information on a computer.
• Visually verifies and/or reads information. 
• Sits for an extended period of time.
• Must be physically present On-Site.