Full-Time

Senior Manager

FP&a

Posted on 6/13/2025

Shelf

Shelf

201-500 employees

AI-powered knowledge management for agents

Compensation Overview

$170k - $190k/yr

+ Equity Grants

No H1B Sponsorship

New York, NY, USA

In Person

Category
Finance & Banking (1)
Required Skills
Forecasting
Excel/Numbers/Sheets
Financial Modeling
Requirements
  • Bachelor's degree in Finance, Accounting, Economics, or related field. MBA or CPA preferred.
  • 5+ years of experience in financial planning and analysis, preferably in a startup SaaS or technology company.
  • Previous experience at a Big 4 Accounting firm preferred.
  • Strong analytical and problem-solving skills, with the ability to develop financial models and analyze large data sets.
  • Excellent communication and presentation skills, with the ability to present complex financial information in a clear and concise manner.
  • Proven ability to collaborate with cross-functional teams and build strong relationships with stakeholders.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
  • Strong skills in Excel and other financial analysis tools.
  • Familiarity with financial reporting systems and ERP software.
Responsibilities
  • Develop and maintain financial models to support budgeting, forecasting, and long-term planning on a monthly, quarterly and annual basis
  • Maintain ARR on a weekly and monthly basis with an eye toward opportunities and areas of concern
  • Own investor reporting packages, including project managing other department KPI reporting into those reports
  • Prepare and analyze monthly and quarterly financial statements and performance reports, including income statements, balance sheets, and cash flow statements, and provide feedback and visibility to accounting and departments
  • Provide financial insights and analysis to support decision-making and strategic planning.
  • Collaborate with and lead other departments to develop budgets and forecasts, and to track actual results against budgeted expectations.
  • Conduct variance analysis and identify trends and key drivers of financial performance.
  • Assist and own key areas of the preparation of presentations for senior management and board of directors.
  • Identify opportunities to improve financial performance and operational efficiency.
  • Help build financial reporting capabilities, including dashboards and metrics, to provide actionable insights to various stakeholders.
  • Automate budgeting by incorporating available off the shelf technologies including AI
  • Develop and maintain financial policies and procedures, ensuring compliance with applicable accounting standards and regulations.
  • Serve as central point of contact for outside bookkeeping, internal Sales, InfoSec, and related functions, and liaison with parties necessary to ensure financial efficiency and controls
  • Participate in special projects and ad hoc analysis as needed.
Desired Qualifications
  • MBA or CPA preferred.
  • Experience at a Big 4 Accounting firm preferred.

Shelf.io provides knowledge management solutions that help organizations optimize their internal content and improve how agents and customers get answers. Its platform uses Generative AI to evaluate content quality from multiple sources and generate accurate, consistent responses for human agents, chatbots, and self-service portals. The products integrate where agents work, using AI, customer data, and automation to quickly deliver correct information, and to keep content up-to-date, boosting agent productivity and customer self-service. Shelf.io differentiates itself by focusing on content quality across sources, delivering reliable answers, and showing tangible results like ROI (e.g., $780,000 in the first year) and increased deflection rates (40%), which reduce the need for human intervention. The company’s goal is to help organizations maintain accurate knowledge at scale so that agents can resolve inquiries faster and customers can help themselves more effectively.

Company Size

201-500

Company Stage

Series B

Total Funding

$60.7M

Headquarters

New York City, New York

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • $52.5M Series B funds 4x ARR growth momentum.
  • Frankfurt data center targets compliant German enterprises.
  • Generates $780,000 ROI and 40% deflection rate yearly.

What critics are saying

  • Glean erodes share with Slack integrations in 6-12 months.
  • Microsoft Copilot displaces chatbot features in 6-12 months.
  • Frankfurt power shortages disrupt service in 3-6 months.

What makes Shelf unique

  • MerlinAI delivers answers directly in daily tools for remote workers.
  • Always-on governance identifies ROT content proactively.
  • Content Connectors eliminate duplicates without migration.

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Benefits

Unlimited Paid Time Off

Company Equity

Stock Options

Comprehensive health and wellness packages

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Shelf
Mar 1st, 2022
Shelf received award Gold Stevie® Award in the IVR and Web Services Solution category on Mar 1st 22'.

Shelf announces today it has won a Gold Stevie® Award in the IVR and Web Services Solution category.

TechCrunch
Aug 23rd, 2021
Shelf.io closes huge $52.5M Series B after posting 4x ARR growth in the last year

Covering public companies can be a bit of a drag. They grow some modest amount each year, and their constituent analysts pester them with questions about gross margin expansion and sales rep efficiency. It can be a little dull. Then there are startups, which grow much more quickly — and are more fun to talk about.

Shelf
May 18th, 2021
Shelf expands facilities to Frankfurt, Hessen, Germany

To provide European-based clients with a top performing application, Shelf has launched a global data center in Frankfurt, Germany.

INACTIVE