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The Salvation Army

Christian social services nonprofit

Assistant Program Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$20.04 - $27.04

About the Job

Requirements

  • A high school diploma and one year of experience in human services, such as social work, psychology, or special education, or a related field are required.
  • One year of administrative experience is required.
  • At least two years of experience working with individuals diagnosed with intellectual disability are required.
  • AMAP, SCIP-R, and First Aid/CPR certifications are required.
  • A valid driver's license is required, along with the ability to drive a large vehicle, including a wheelchair van or 15-seater van.
  • The role requires respect and consideration for residents served.
  • The role requires the ability to travel, strong writing skills, articulation, and advocacy.

Responsibilities

  • Coordinate and implement in-house programming, including assessments, goal planning, daily progress evaluation, monthly resident reviews, recreational program monitoring, identifying community resources, and maintaining the van trip log.
  • Use independent judgment and discretion to benefit individuals and ensure high-quality services meet their day-to-day needs and follow their individual plans.
  • Assess the holistic needs of individuals and families, including basic needs such as food, clothing, and shelter, and connect them with appropriate internal and external services.
  • Make referrals, follow up on referrals made on behalf of individuals and families, and respond to referrals made to the program.
  • Participate in cross-program service reviews to support the planning and coordination of service delivery and service closure.
  • Organize records and ensure they are up to date.
  • Participate in interdisciplinary team and staff meetings.
  • Work with the Program Manager to create meeting agendas, plan standard agenda items, and include committee reports, announcements, and staff concerns.
  • Collaborate with consultants, especially the psychologist, on programming.
  • Follow through on recommendations from the U.R. committee and attend U.R. meetings when delegated.
  • Maintain investigation certification related to incidents within the DDS.
  • Ensure safeguards for life-safety situations involving individuals are implemented and followed.
  • Maintain and submit timely, accurate records and reports regarding individuals' health and safety and program quality.
  • Submit, update, and close program incidents, maintaining compliance with OPWDD and the Justice Center requirements regarding incidents.
  • Make records available for IPR and UR review.
  • Demonstrate awareness of and sensitivity to the cultural and socioeconomic characteristics of the people served.
  • Prepare Program Specialists' schedules, including vacation, personal, and sick leave, and maintain coverage during emergency staffing shortages.
  • Ensure appropriate staffing patterns in accordance with facility policy.
  • Conduct scheduled supervisor meetings to discuss programmatic and staffing issues.
  • Evaluate staff work performance through observations and performance counseling in conjunction with the Program Manager.
  • Ensure individuals are provided with or assisted in developing skills in activities of daily living, domestic living, recreation, and socialization as needed.
  • Assist the Program Manager in devising and executing agency and program policies in accordance with OPWDD and funding-agency guidelines.
  • Conduct frequent rounds on all shifts and report to the Program Manager to ensure health and safety requirements, a comfortable and stimulating physical environment, and quality care and programming.
  • Perform medical assistant responsibilities, including tracking appointments; communicating with the CMS, nurse, relevant doctors, and managers; ensuring medication inventory accuracy; recording and ordering refills; following up on medical appointments; completing medical referral forms; and conducting monthly medical book reviews.
  • Coordinate supervisors' transportation activities to maximize transportation services for day programming, recreation, medical appointments, and special requirements.
  • Ensure individuals are transported to and from programs, community inclusion activities, medical appointments, home visits, and other activities as needed.
  • Ensure completion of the Staff Information Entry Form when escorting individuals to medical appointments.
  • Ensure timely receipt and ongoing availability of individuals' needs, including toiletries, clothing, and personal effects.
  • Prepare Day Program progress reports for ITT reviews as assigned.
  • Distribute petty cash funds to staff or collect petty cash receipts and submit them to the Program Manager.
  • Conduct monthly fire evacuation drills involving staff on all shifts.
  • Participate in admission and discharge reviews and make recommendations to the Program Manager.
  • Develop a monthly recreation schedule in consultation with the Program Manager.
  • Implement and monitor in-house and community recreational activities, providing hands-on assistance as needed.
  • Provide direct care as necessary.
  • Work the stated schedule of 1:00 PM to 9:00 PM, Sunday through Thursday, with any changes at the Program Manager's discretion.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate's degree is preferred.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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