T

Trane Technologies

Global HVAC and refrigeration efficiency solutions

Digital Area Service Manager

Equipment Field ServiceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 5 years of experience in HVAC building automation system controls or a related technical field, such as technical systems, equipment, or skilled trades.
  • At least 3 years of experience managing and coaching teams and organizing work schedules.
  • Ability to plan, coordinate, and drive successful execution for startups, customer requests, and service and installation deliverables.
  • Proficiency with Microsoft applications; Salesforce experience is an asset.
  • Valid driver's license held for at least 12 months, with no major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
  • At least 5 years of experience in building automation installation and/or building automation system-focused project management, including coordinating field execution, startups or commissioning, closeout, and customer handoff.
  • People leadership experience leading building automation system technicians and engineers, including assigning work, setting priorities, removing roadblocks, coaching performance, and developing technical capability across the team.
  • Ability to manage multiple concurrent jobs, balance customer urgency with scheduling realities, and drive consistent quality and on-time delivery.
  • Ability to partner with sales/acquisition, service coordination, engineering, and field operations to deliver customer outcomes and business results.
  • Ability to travel to job sites, engage directly with customers and technicians, and make practical, real-time decisions that keep work moving safely and profitably.

Responsibilities

  • Own profit and loss performance by providing monthly revenue forecasting, growing the digital service agreement base, and supporting digital growth in repairs, installation, and service turnkey work in partnership with the acquisition sales team.
  • Control budgets and overhead by managing expenses against targets for fleet, uniforms, tools, and safety equipment.
  • Identify, manage, and reduce risk across service agreements, service turnkey work, and repairs.
  • Lead service coordination and resource planning to ensure efficient customer response, balanced technician skill coverage, and effective resource utilization across the district, including emergency repair, preventative maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
  • Recruit, coach, develop, and retain digital service employees through consistent coaching, counseling, training, and development; drive continuous improvement through performance management and available technical product training programs.
  • Ensure margin and cash performance by confirming margin expectations during sales and fulfillment, maximizing cash flow through timely invoicing at completion, managing expense budgets, and increasing utilization.
  • Define, promote adoption of, and ensure compliance with standard service work processes; improve transactional processes that affect customer experience and satisfaction.
  • Ensure environmental, health, and safety compliance across the service team and provide training that supports a safe, productive work environment in the shop and at customer sites.
  • Travel to customer sites as needed, including outdoor work and/or mechanical or equipment rooms; site visits may involve variable weather conditions, moving mechanical parts, heights, and other environmental conditions based on location.

Desired Qualifications

  • Salesforce experience is an asset.

About the Company

Trane Technologies

Global HVAC and refrigeration efficiency solutions

Trane Technologies focuses on climate innovation by delivering sustainable HVAC and refrigeration solutions through its Trane and Thermo King brands. It helps buildings, homes, and transportation achieve higher energy efficiency with high-performance climate control equipment and ongoing maintenance services. The company differentiates itself by offering an integrated portfolio of energy-efficient products and service contracts across both HVAC and refrigeration, backed by a commitment to sustainability. Its goal is to lower energy use and carbon emissions for customers while supporting a healthier planet.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1871

Recently Posted Jobs

Explore more opportunities at Trane Technologies

See more jobs