Radisson Hotel Group

Runs hotel brands for travelers and property owners

Spa & Recreation Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeManama, BahrainNo salary listedIn-person

About the Job

Requirements

Experience in a front office is beneficial but not essential.
One year of experience in the same role is preferred, not required.
A hands-on approach and a can-do work style are expected.
Commitment to delivering exceptional guest service and a passion for the hospitality industry are expected.
Ability to find creative solutions and take ownership of assigned duties and tasks is expected.
Personal integrity and the ability to work in an environment that demands excellence are expected.
Experience working with IT systems on various platforms is expected.
Strong communication skills are expected.
Arabic language ability is preferred.

Responsibilities

Support the smooth running of the Spa & Recreation department and deliver all aspects of the guest journey and experience to a high standard.
Work as part of a team to maximize guest satisfaction and comfort, responding positively and promptly to guest enquiries and resolving problems.
Take responsibility for assigned duties and tasks, ensuring all work is completed in a timely and professional manner.
Deliver departmental plans and objectives, achieving hotel initiatives and targets.
Collaborate with the immediate supervisor to control costs and inventory and attain productivity and performance levels.
Build and maintain effective working relationships while promoting the company culture and values.
Ensure compliance with legislation and due diligence requirements, planning, delivering, and documenting best-practice activities for internal and external audits, and performing follow-up as required.

Desired Qualifications

Local hire is preferred.
Front office experience is beneficial but not essential.
One year of experience in the same role is preferred.
Arabic language ability is preferred.

Job Description

Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Spa & Recreation Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa & Recreation Receptionist:

Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Spa & Recreation Receptionist:

Local Hire is preferred
Experience in front office beneficial but not essential.
Arabic speaker is preferred.
Hands-on approach with a can-do work style.
one year experience at the same role is preferred.
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in an environment that demands excellence
Experience of working with IT systems on various platforms
Strong communication skills

Qualifications

Additional Information

About the Company

Radisson Hotel Group

Runs hotel brands for travelers and property owners

Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1960

Recently Posted Jobs

Explore more opportunities at Radisson Hotel Group

See more jobs