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All Accor

Global hotel management, franchising, loyalty program

Assistant gouvernant

Janitorial ServicesUpdated on Nov 11
Full-timeChasse-sur-Rhône, FranceNo salary listedIn-person

About the Job

Requirements

  • Demonstrate reliability and enthusiasm and uphold the values essential to an exceptional customer experience.
  • Be motivated by customer satisfaction and provide service with helpfulness and care.
  • Be able to work autonomously while supporting colleagues.
  • Be willing to learn.

Responsibilities

  • Direct and supervise the department's daily activity to ensure the establishment's standards are followed and room-service quality remains excellent.
  • Manage customer concerns and inspect common areas to help ensure a memorable customer experience.
  • Share information with the entire team about priorities and personalized services.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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