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Maricopa County Sheriff's Office

Victim Notification Specialist - Victim's Assistance and Notification Unit

Case Management & AdvocacyPosted on Nov 13
Full-timePhoenix, AZ, USA$20.25 - $32.50 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Two years of general clerical or administrative experience are required; other combinations of education or experience may substitute on a year-for-year basis.
  • A valid Arizona driver's license is required, or the ability to obtain one by the time of hire.
  • Within six months of employment or assignment, the employee must train, functionally test, and affirm proficiency in terminal operations to ensure compliance with Federal Bureau of Investigation Criminal Justice Information Services policy and regulations, and must successfully retest annually.
  • Candidates must pass a background review before hiring.
  • Knowledge of Microsoft Office Suite applications, English language structure and content, and standard office practices and procedures is required.
  • Skill in operating office equipment, including personal computers, is required.
  • The ability to handle confidential or sensitive information with discretion and interpret and explain rules and regulations is required.

Responsibilities

  • Exercise independent judgment within legal guidelines and read, comprehend, and interpret state, county, and municipal laws, rules, regulations, and MCSO policies and procedures.
  • Research Superior Court systems (ICIS) for in-custody inmates to interpret and determine sentence orders and conditions of release.
  • Research the Superior Court Initial Appearance online system, ICIS, and the MCSO Database SHIELD for detainees to interpret and determine proper hold and release orders.
  • Respond to inquiries from voicemails received from victims.
  • Receive and distribute information and documents from other judicial and law enforcement offices regarding in-custody inmates.
  • Monitor and maintain office equipment and supplies.
  • Input, create, track, and maintain victim notification information.
  • Process victim-notification paperwork, including notifying victims of their legal rights under Arizona law, notifying them when arrests have been made in their cases and when suspects have been released from custody, and answering questions about their legal rights.
  • Accompany crime victims to Initial Appearance court and facilitate delivery of impact statements and conversations with court staff.
  • Attend eligible National Advocate Credential Program trainings, earn and maintain updated certification credentials, and maintain knowledge of victim advocacy.
  • Provide quality assurance to detect and correct data errors in the MCSO Database SHIELD.
  • Educate crime victims about their rights under Arizona Revised Statutes Title 13, Chapter 40, and the Arizona Constitution's Victim Bill of Rights.
  • Refer crime victims to applicable resources.
  • Maintain active victim files and archive them as required by Arizona State Retention Schedules.
  • Attend required meetings and scheduled training as directed by the VANU Supervisor.
  • Be present at the work site to perform tasks as scheduled or assigned by the supervisor.

Desired Qualifications

  • Experience working in law enforcement is preferred.

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