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Bertelsmann

Global media, services, and education conglomerate

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A successfully completed university degree is required.
  • Experience in sales, customer management, and/or project management is helpful.
  • Experience or a strong network in telecommunications, mobility, or e-commerce is helpful.
  • German language skills at least at C1 level are required.
  • Good English language skills are required.
  • The candidate must be willing to appear before customers and groups, at trade fairs, virtual events, and roadshows.
  • An open, sociable, enthusiastic, creative, and change-oriented approach is required.

Responsibilities

  • Build and develop partnerships with strategic customers based on concrete objectives, including upselling and cross-selling activities.
  • Analyze and optimize existing processes and ensure consistently high service quality.
  • Understand market challenges and persuade customers of the company’s products.
  • Develop solution concepts with expert teams when customer requirements do not match existing standards.
  • Represent the company’s vision and strategy in the market.
  • Participate as an expert in innovative fintech solutions at relevant industry events.
  • Monitor customer results and budgets.
  • Present the company and its products to customers and groups at trade fairs, virtual events, and roadshows.

Desired Qualifications

  • Experience in sales, customer management, and/or project management.
  • Experience or an established network in telecommunications, mobility, or e-commerce.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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