KYC Quality Control Services Specialist

Role - KYC Services Specialist, Compliance (Senior Associate)

Location - Bangalore

Work Schedule - 45 hours per week

Work Mode – Hybrid

Job Description 

KYC Specialist will be part of the Central AML/KYC team, providing support in performing AML/KYC analysis, client outreach, screening, CDD for client entities, participants, shareholders, and other relevant parties. 

Responsibilities 

• Responsible for identification and verification of KYC documents as per AML/KYC policy and procedures
• Responsible for performing high quality review of KYC information ensuring that the client acceptance reviews have been completed in line with applicable laws, regulations and company policies and procedures.
• Responsible for ensuring that set targets are met. 
• Make sure all risk factors are identified in the client profile and the risk rating is accurately calculated. 
• Responsible for overall client acceptance file, both from process management and quality perspective
• First point of contact for client facing colleagues for updates regarding the KYC process.
• Responsible for managing the client outreach process - Client outreach should be timely, client friendly, to-the-point, and minimized in both number of times and numbers of questions.
• Monitoring timelines and the progress of the client acceptance file and reaching out to Manager and client facing team for follow-up.
• Updating all relevant systems and applications, in accordance with applicable policies, procedure and work instructions. 
• Coaching and providing feedback to new joiners and other associates in the team Activities
• Working independently on client acceptance files assigned by the Manager
• Client acceptance KYC review and CDD for client entities, participants, shareholders, and other relevant parties. 
• Ownership drilldown, identifying intermediate beneficial owners, ultimate beneficiary owners, controlling parties and other relevant parties
• Performing screening on all identified relevant parties and identifying PEP, Sanctions associated risks 
• Responsible for end-to-end client KYC review process, includes documents collection, documents verification, client outreach and screening.
• Being the liaison with clients contact and intermediaries on KYC requirements.
• Should be able to identify the Risk factors present in the client profiles and be able to articulate effective financial crime risk management and be able to communicate effectively internal stakeholders.
• Coordinating and monitoring all the compliance related activities for the client portfolio allocated for review in close cooperation with client team.
• Coordinating and executing Event Driven Reviews for client entities in close cooperation with the Client Team.
• Meet the required quality standards for KYC reviews one-on-one or small group settings.
• Support implementation of any new compliance related policies, procedures and programs.
• Ensuring adherence to all company policies, procedures and programs and maintaining knowledge on applicable escalation route in case of (potential) non-compliance.
• Advocating and practicing the Compliance Mindset.

Competencies Teamwork

Cooperates and works well with others in the pursuit of team goals; shares information; supports others. Be responsible and approachable when discussing relevant activities with colleagues.

Judgement /Analytical mindset

Makes rational, realistic and sound (legal compliance) decisions based on consideration of all facts and alternatives.

Verbal communication skills

Communicates verbally in a manner which is clear, fluent and to the point, and which holds the audience attention, both in group and one-to-one situations.

Written communication skills

Produces written communications and documentation (including all compliance related reporting and analyses) which are clear, fluent, concise and readily understood by intended recipient(s).

Initiative

Is proactive and self-starting; seizes opportunities and acts upon them; originates action and actively influences events Self- motivated and able to work in a demanding, pressured environment to tight targets/deadlines.

Information gathering

Seeks all possible relevant information for problem-solving and decision-making: consults widely, probes the facts, analyses issues from different perspectives.

Execution

Drives projects along, gets results, and ensures that key objectives are met.

Concern for excellence

Committed to the achievement and maintenance of quality; sets high standards of performance for self and others. Being aware and having a solid understanding of current industry issues e.g. changes in legislation

Persuasiveness

Able to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas; skillful at negotiating.

Risk & Control

Actively safeguards the position, interests and reputation of Intertrust in all areas

Ensures to act in accordance with applicable rules & regulations, internal policies & procedures and adhere to Risk & Control-related KPI’s

Balances commercial challenges and client (team) interests with integrity and operational risks

Actively contribute to meeting the statutory and internal reporting deadlines

Profile 

-Minimum of 5 years of relevant compliance experience in industry and/or professional practice

-Work in line with internal procedures and under the guidance of the Manager.

-Pragmatic but critical approach, attention to detail and problem-solving mentality

-Excellent fluency in English, both verbal and in writing

-Excellent drafting and planning skills

Preferred qualifications:

A professional AML qualification or a strong desire to pursue one.