Customer Service Receptionist

Overview

About the Role

The main responsibility of the Customer Service Receptionist is to welcome patients and visitors, guide them to the appropriate location using the visitor check-in system when needed, and offer assistance in the absence of the supervisor.

Responsibilities

What You’ll Do  

• Greet and welcome patients and visitors upon arrival.
• Direct individuals to their appropriate destinations.
• Utilize the visitor check-in system as needed.
• Provide support and assistance in the absence of the supervisor.

Qualifications

What You’ll Bring

Required:

• High School Diploma or equivalent required.
• Experience in hospitality is preferred.
• Strong computer skills necessary for daily operations.
• Excellent verbal and written communication skills.
• Outstanding customer service abilities.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Demonstrated customer service experience and professional phone etiquette.
• Bilingual skills are preferred.

What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation

The expected hourly range for this position is TC/1375: Probationary Rate $18.82 - Job Rate $19.32 - Two (2) Year Rate $19.90 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.

University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit  www.uhnj.org/hrweb.