Senior Deal Desk Analyst

The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone.

Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product and contractual guidelines. Deal complexity is increasing as the function provides more structuring guidance and the company evolves toward consumption-based pricing.

You’ll join a growing, decentralized function and work closely with APAC Sales, Revenue Operations, Finance, Legal, Product, Marketing and other teams. You’ll receive support from colleagues in other regions as you ramp, then take increasing ownership of regional deal support and make well-reasoned decisions within established guardrails.

In this role, you’ll:

• Partner with APAC Sales to structure, price and quote complex deals, applying your understanding of our licensing, subscription and consumption based pricing models to recommend solutions that meet customer needs and align with company guidelines.

• Review deal requests, analyze pricing and discounts, and present clear recommendations to business approvers.

• Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order-form requirements.

• Work with Legal, Product, Finance, Revenue Operations and other teams to resolve complex commercial issues and support accurate forecasting and order booking.

• Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones.

• Help Sales leaders prioritize opportunities around month-end, quarter-end and year-end deadlines.

• Apply sound commercial judgment and clearly explain recommendations, risks and trade-offs.

• Troubleshoot complex quoting issues in Salesforce CPQ or similar systems, and share recurring deal insights with the team.

• Identify and deliver improvements to workflows, documentation and system automation.

• Build expertise in consumption-based pricing as Chainalysis’ commercial models evolve.

We are looking for candidates who have/are:

• Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.

• Familiarity with SaaS subscription pricing and the ability to understand how commercial terms and pricing structures support customer needs and company objectives.

• Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.

• Strong analytical skills, including pricing, discount and commercial analysis.

• Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.

• The ability to make and explain reasoned decisions at the appropriate level, without needing to escalate every issue.

• Comfort working independently in a fast-paced environment with ambiguity, changing priorities and time-sensitive requests.

• Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.

• A strategic, adaptable and growth-oriented mindset, with the potential to take on increasing ownership over time.

• Proven ability to work effectively with stakeholders across APAC markets and different working styles.

• Working with APAC teams or navigating regional differences in stakeholder needs and ways of working.

• We value potential, strategic thinking and adaptability alongside relevant experience. Direct Deal Desk experience is helpful, but experience supporting Sales through RevOps, Sales Operations, business partnering or order management can also be relevant.

Nice to have experience:

• Supporting Sales teams with consumption-based pricing models.

• Structuring or reviewing commercial deals, including basic deal-desk or order-management experience.

• Supporting sales to crypto exchanges, fintech companies or payment providers.

• Working with both SaaS and on-premise commercial models.

• Developing pricing frameworks, approval processes or scalable Deal Desk operations.

• Knowledge of revenue recognition principles, including GAAP and ASC 606.

• Working with a consumption-based CPQ platform.

• Partnering with IT or Business Systems teams on Salesforce enhancements and automation.

• Experience in crypto or blockchain; this is a plus, not a requirement.

Technologies we use:

• Salesforce

• Salesforce CPQ

• Slack

• Google Workspace

• Microsoft Office

AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.

AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.

About Chainalysis

Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.