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MedStar Health

Not-for-profit health system delivering patient care

Medical Assistant - Cardiology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeChester, MD, USA$19.55 - $34.25 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program is preferred.
  • Less than one year (six months) of experience working in an ambulatory care medical office or equivalent is required. An externship in a medical or ambulatory health setting is strongly preferred; a completed externship program at MedStar Health may substitute for the six months of ambulatory care medical office experience.
  • For Cardiology offices, six months of ambulatory care medical office or equivalent experience is required; a bachelor's degree in exercise physiology/science or a related major, or successful completion of a cardiac technician course, is preferred.
  • Prior experience as a medical assistant is preferred.
  • Certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants, or as a Registered Medical Assistant (RMA) through American Medical Technologists or equivalent, is required within one year.
  • Cardiac Pulmonary Resuscitation (CPR), including BLS and NRP, for healthcare providers from the American Heart Association or American Red Cross is required within 90 days.
  • Additional unit or specialty certifications may vary by department or business unit.
  • Clinical competency must be verified within the 90-day orientation period and annually thereafter.
  • Excellent customer service and patient interaction skills are required.
  • Basic computer skills are preferred.

Responsibilities

  • Perform clinical and administrative duties in an ambulatory care setting under the supervision of a physician/provider and/or a registered nurse, including venipuncture, medication and vaccine administration, measuring and documenting vital signs, assisting providers with patient exams, and telephone and clerical support.
  • Contribute to established department goals and objectives; adhere to department policies, procedures, quality and safety standards; and comply with governmental regulations and accreditation standards.
  • Assist providers with patient preparation for examinations and minor office procedures, examinations, and patient education. Support clinical care team patient flow, manage variable patient volume, provide clerical support, and serve as backup for the Patient Services Coordinator or other team members as needed.
  • Participate in daily team huddles to review and prepare for scheduled patient visits. Screen patients for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk. Conduct surveillance for transitions of care and urgent/emergent care, and follow up on tasks such as retrieving referral and testing documents.
  • Conduct motivational interviews involving patient screening or coaching on disease management, ability and motivation to change, learning and care needs, and community outreach needs. Identify potential behavioral health needs using appropriate screening tools and notify the provider of findings.
  • Report actual and potential problems concerning patients, families, and associates using established MedStar Health and/or work-location protocols. Participate in performance improvement initiatives to improve care quality and safety.
  • Maintain compliance with regulatory, accreditation, and quality/safety standards by maintaining and auditing temperature logs, ensuring medication supplies are current and unexpired, checking and maintaining emergency equipment, keeping areas free of clutter, and performing related tasks.
  • Participate in population management activities, including awareness of populations served; engage patients in self-management support and care/health goal setting; perform pre-visit planning; and capture information that supports healthcare improvement activities.
  • Perform selected patient and laboratory testing within scope of practice, including point-of-care testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, and vision and hearing testing as required by the provider and site. Remove sutures or staples after provider examination and order, and document these activities in the patient's electronic medical record or other required venues.
  • Accurately document clinically related activities in the patient's electronic medical record and perform required patient follow-up, including Pap smears, Pb levels, HIV, mammograms, and sexually transmitted diseases. Collect and process specimens, complete requisitions, and document in logbooks or other applicable forms and records.
  • Escort patients, assist with patient discharge activities, and chaperone patients according to policy.
  • Fulfill assigned infection prevention and environmental responsibilities, including light cleaning during clinic hours and cleaning equipment. Update scheduled equipment maintenance records and manage drug and medical supply inventories.
  • Provide telephone screening services to gather information from patients, determine appropriate disposition, and document according to established telephone screening protocols.
  • Under onsite provider supervision, insert intravenous catheters for physician-initiated IV fluid therapy or intravenous medication administration. Under direct onsite physician supervision, insert, remove, and monitor urinary catheters for procedures and prepare and administer oral drugs and intradermal, subcutaneous, and intramuscular injections. Perform phlebotomy as applicable.
  • Use the electronic medical record to propose patient medication refills for provider approval. Complete test requisitions as applicable and contact insurance companies for pre-authorizations for patient medications and specialty referrals, including insurance authorization.
  • Float to other system sites/locations as appropriate and perform duties at multiple sites.
  • Attend scheduled meetings, including regular staff meetings and safety, infection control, OSHA, CLIA, BLS, and other required training classes.
  • Demonstrate behavior consistent with MedStar Health's mission, vision, goals, SPIRIT values, objectives, and patient care philosophy.

Desired Qualifications

  • Completion of an accredited Medical Assistant program.
  • An externship in a medical or ambulatory health setting; a completed MedStar Health externship may substitute for the required six months of ambulatory care medical office experience.
  • For Cardiology offices, a bachelor's degree in exercise physiology/science or a related major, or successful completion of a cardiac technician course.
  • Prior experience as a medical assistant.
  • Basic computer skills.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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