INACTIVE
Full-Time
Manager of Enterprise Data & Analytics
Posted on 3/26/2024
Outsourced CX services and content moderation
Consumer Goods
Mid, Senior
Remote in USA
Required Skills
Python
Sales
SQL
Marketing
Data Analysis
Snowflake
Requirements
- Bachelor's Degree or equivalent experience in a quantitative field such as math, physics, computer science, statistics etc.
- Minimum of 5 years experience in roles involving data architecture and practical use.
- Experience with a high growth company using on-demand (SaaS) transactional systems.
- Hands on experience with Python, SQL and relational databases.
- Significant experience with Snowflake
- Experience with modern analytic and data visualization tools such as Thoughtspot or Sigma.
- Experience with one or more of CRM, ERP, HCM, GTM, and WFM analytics is highly desirable.
- Must be able to work in alignment with Americas time zones.
Responsibilities
- Drive the scope and effectiveness of the data and analysis function at ModSquad.
- Ensure the Company’s cloud data is centralized into a single data lake and modeled to support data analysis requirements from all functional groups of the Company.
- Create a common data framework and glossary so that all company data can be analyzed in a unified manner.
- Work with the product, operations, and executive management teams to create a data enabled user and client roadmap.
- Collaborate with Sales, Marketing and the Director of Technical consulting to support our external client base needs.
- Create and execute a plan to develop and mature our ability to measure and optimize usage growth, aligned with our user and client roadmap.
- Ensure that all transactional systems can communicate with our modern data tech stack and that production data adheres to a unified data model.
- Develop a roadmap for the data and analytics function that clearly defines ownership and responsibility between the central data function and the functional groups.
- Collaborate with all functions of the company to ensure data needs are addressed and the required data is modeled and available to analysts and end-users.
- Build a multi-modal service model that meets the non-homogeneous needs of our functional groups – Full-service to Self-Service, and across our data stack.
- Work with product, operations and executive management to guide maintain a holistic vision of the future of data at ModSquad, and help leadership plan for any changes in our data strategy or needs.
ModSquad is a leader in outsourced Customer Experience (CX) services, leveraging its advanced Cubeless platform to intelligently automate and optimize various customer-oriented operations. This enables them to deliver high-quality solutions in content moderation, customer support, and social media services. Working at ModSquad offers an opportunity to be part of a forward-thinking team that is continually improving the interactions between businesses and their customers through cutting-edge technology and practices.
Company Stage
N/A
Total Funding
$2.3M
Headquarters
Sacramento, California
Founded
2007
Growth & Insights
Headcount
6 month growth
↑ 4%1 year growth
↑ 6%2 year growth
↑ 19%INACTIVE