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West Shore

Multifamily investment and operations

Leasing Consultant

Full-Time
No salary listed
Entry
Rock Hill, SC, USA
In Person
Real EstateReal Estate Sales

About the job

Requirements
  • Sales or customer service experience, such as in high-end retail, leasing, or hospitality.
Responsibilities
  • Meet, greet, and tour leasing prospects.
  • Achieve individual and group leasing targets for the community and proactively communicate opportunities or threats to the Property Manager.
  • Respond quickly and effectively to all online rental inquiries.
  • Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Maintain leasing models and the tour route to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Close the leasing process by asking for the sale.
  • Ensure lead information is correct and complete within Resman and Knock.
  • Follow up with prospects through email, phone, or letter.
  • Manage the community waitlist and communicate changes to prospects.
  • Warm call prospects as needed.
  • Execute all screening procedures properly.
  • Prepare and execute lease agreements and related move-in paperwork properly.
  • Collect all funds and move-in-related fees properly.
  • Put out and bring in model-open signs daily and maintain their appearance.
  • Support customer-service efforts at the community.
  • Complete other tasks as directed and assigned.

About the company

West Shore is a fully integrated real estate investment firm focused on multifamily housing. It acquires and operates apartment communities across U.S. markets, combining investment analysis, financing, asset management and property-level execution. Community teams oversee leasing, maintenance and resident experience while corporate teams guide portfolio strategy and improvements. West Shore is an owner-operator rather than a brokerage or apartment search site, with its returns and resident outcomes tied to the long-term performance of the properties it manages.

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