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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeConcord, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Greater Charlotte and Wake Forest applicants must complete an accredited Medical Assistant program, or have completed structured clinical military training documented per DD214, or be an EMT.
  • IL/WI and Floyd & Navicent applicants must complete an accredited or approved Medical Assistant program, or have two years of verifiable full-time Medical Assistant experience within the last five years.
  • Greater Charlotte and Wake Forest applicants must hold current American Heart Association Basic Life Support certification. Wake Forest applicants must also hold an eligible Medical Assistant credential from one of the listed certifying organizations; Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas. Successful completion of Atrium Health’s competency assessment is required in these divisions.
  • IL/WI and Floyd & Navicent applicants must obtain American Heart Association Basic Life Support for Healthcare Providers certification within 45 days, unless the department leader determines it is not required.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when a patient cannot assist, use patient-handling equipment and another team member when available; assess unique patient-lifting or movement situations case by case.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work with frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; tracking results; conducting point-of-care testing per standing or provider order; and completing Clinical Laboratory Improvement Amendments-approved waived laboratory and practice-specific diagnostic tests in adherence to applicable standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep work areas appropriately stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of lifespan growth and development, assessing patient-status data, interpreting patient needs, and providing care according to departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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