Computech

Global IT services, consulting, transformation partner

Technical Support Level 3

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeSt. Louis, MO, USANo salary listedIn-person

About the Job

Requirements

Ability to troubleshoot terminal servers and servers.
Ability to support thin clients and mobile devices.
Ability to crimp patch cables and update code on network switches.
Ability to create documentation and procedures.
Network and server knowledge is required.

Responsibilities

Provide infrastructure, network, switch, router, telecommunications, and server support.
Serve as a subject area expert on video conference system operation and support.
Provide next-level expertise for computer systems, including software and hardware, and equipment such as printers, plotters, and telecommunications devices.
Troubleshoot problems and repair or replace equipment.
Provide support for on-site conference meetings, including video conferences and web meetings.
Follow standards to deliver local site support, working independently and as part of a team.

Desired Qualifications

Knowledge of help desk software, such as ServiceNow, is preferred but not required.

Job Description

Role Description :

Provide infrastructure, network, switches, routers, telecommunication, servers. support. Subject area expert on video conference system operation and support. Provide next level expertise for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)

General Description :

Ability to work alone, and within a team. Must be driven to follow standards to deliver local site support.

Requirements/Must Have :

Ability to: >Troubleshoot terminal servers >Support thin clients >Crimp patch cables >Update code on network switches >Troubleshoot servers >Support mobile devices >Create documentation and procedures

Skills & Qualification :

Knowledge of help desk software (Service Now) preferred, but not required. Network and server knowledge required, certification not required.

Qualifications

Additional Information

Knowledge of help desk software (Service Now) preferred, but not required. Network and server knowledge required, certification not required.

About the Company

Computech

Global IT services, consulting, transformation partner

Computech delivers end-to-end IT services, consulting and business solutions to help organizations innovate, optimize and grow. Its offerings span AI/ML, cybersecurity and risk management, application development and cloud modernization, business intelligence and data strategy, and business process services. The company leverages partnerships with Microsoft, IBM, ServiceNow and DocuSign, and optimizes platforms like Workday and Salesforce to maximize client ROI. Quality is built into its processes with CMMI Level 5 appraisals and compliance with ISO 27001:2013 and PCI DSS, ensuring reliable outcomes. A global delivery footprint spans North America, Europe, the Middle East and Asia, enabling delivery with local expertise and scale. The goal is to help clients transform complex challenges into lasting competitive advantages.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Bethesda, MD
Founded: 1996

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