About the Team

DoorDash is seeking a talented Engineering Manager to lead our Address Experience team, part of the Delivery Excellence pillar. Our pillar’s vision is to ensure 100% of DoorDash orders are delivered with the highest quality. The Address Experience team supports this vision by making it easy and seamless for customers to specify where and how they want to receive their orders. This ensures each customer gets their delivery in the correct location, and every dasher picks up and drops off orders precisely as expected, every time. The team focuses on two key metrics: Conversion and Never Delivered (ND) rates. By improving and expanding how customers enter and visualize their addresses, the team enhances the experience for all consumers. This includes supporting various address types (e.g., multi-unit buildings, hotels, hospitals) and capturing additional information such as parking details or security codes to help ensure successful deliveries. The Address Experience team develops consumer-focused products and provides UI components and solutions for address management that are leveraged across DoorDash.

About the Role

As the manager for the Address Experience team, you will manage a team of mobile, fullstack and backend engineers. You will be responsible for driving the technical vision, strategy, and execution of the team charter. You will also collaborate greatly with the product, operations and peer engineering teams in identifying new opportunities to improve the address intake and validation and overall address experience. 

You’re excited about this opportunity because you will…

• Work on solving a high impact and visibility problem with direct sizable impact at DoorDash
• Innovate on behalf of our Customers
• Work on creating a perfect address experience for customers while ordering at DoorDash and for Dashers delivering orders
• Develop Address and Mapping reusable UI components for all teams at DoorDash
• Guide strategy for the Address experience team and also contribute to the overall quality of deliveries by DoorDash
• Scale the team by growing internal talent and attracting world-class talent
• Grow in your career with unique and challenging opportunities to expand your skill set

We’re excited about you because…

• BS, M.S., or PhD. in Computer Science or related field
• You have 2+ years of engineering leadership experience as an EM on a full-stack team 
• You have 7+ years of industry experience
• You’re an owner - driven, focused, and quick to take ownership of your work
• You are impact driven - you sign up for and drive high-business impact
• A strong hands-on technical leader and strong product sense
• Humble - you’re willing to get into the details and you’re open to feedback
• You have experience navigating ambiguous business problems and tackling high-scale technical challenges

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
• You grow here faster than other places because we move and grow fast. You practice muscles like leading through chaos, ruthless prioritization, crisis management.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey