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RXO

Asset-light truck brokerage with AI marketplace

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeAnn Arbor, MI, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor’s degree or equivalent related work or military experience.
  • At least 1 year of professional experience.

Responsibilities

  • Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction.
  • Expand current customer accounts through ongoing relationship development.
  • Collaborate with team members to secure terms of sale, including negotiating rates, identifying carriers, and procuring specialized equipment.
  • Maintain a strong understanding of the transportation industry and client needs, and cultivate a core book of business for consistent and repeatable sales.
  • Ensure shipment integrity and protect the RXO brand by following standard processes and procedures.
  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
  • Monitor and ensure accurate billing while striving for mutually beneficial business operations.

Desired Qualifications

  • Five years of experience in a transportation sales environment.
  • Excellent verbal and written communication skills.

About the Company

RXO

Asset-light truck brokerage with AI marketplace

RXO provides truck brokerage and related logistics services using an asset-light model, connecting shippers with a vast network of independent carriers and trucks across North America. Its RXO Connect digital freight marketplace uses AI and machine learning to quote, route, and price loads, offering real-time visibility, while the RXO Drive app helps carriers find loads and manage operations, with TMS integration to fit customers’ systems. The company differentiates itself through its asset-light approach, extensive carrier network, and AI-powered tools plus services like warehouse check-ins and a rewards program. RXO aims to deliver efficient, transparent, and scalable logistics solutions that connect shippers and carriers across North America.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2022

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