Automotive Technician - General Service, C, B & A Levels

Exempt/Non Exempt:

Position Schedule/Shift:Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary:

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

KeyResponsibilities:

General Service Tech: 

• Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection 

• Performs general automotive maintenance and repairs 

• Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete 

• Keep the shop clean and organized to ensure a positive member/customer experience 

• Learn from Technician A, B, and C colleagues to further advance your career 

Technician C: 

• All General Service Tech opportunities plus: 

• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders 

• Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc. 

Technician B: 

• All Tech C opportunities plus: 

• Work with, mentor, and train less experienced Technicians 

• Performs all Service Technician C duties plus advanced repair and maintenance services. 

Technician A: 

• All Tech B opportunities plus: 

• Work with, mentor, and train less experienced Technicians 

• Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc. 

Qualifications:

Minimum Qualifications:All Service Techs

• Have a High School diploma, GED, or technical school certification 

• Possess a valid driver’s license 

• Have mechanical aptitude 

• Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles 

• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area. 

• Can consistently provide exceptional customer service and improve customer service scores 

Preferred Qualifications(General Service Tech): 

• G1-Auto Maintenance & Light Repair preferred 

• State inspection certificate where applicable 

• AC 609 Certification 

Minimum Qualifications(Technician C):

• All General Service Tech requirements plus: 

• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred Qualifications(Technician C):

• All General Service Tech preferred qualifications plus:

• ASE Certifications (or their equivalent).  A4-Suspension & Steering, A5-Brakes 

• AC 609 Certification

Minimum Qualifications (TechnicianB):

• All C Tech requirements plus: 

• 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications(Technician C): 

• All C Tech preferred qualifications plus:

• Two other ASE certifications (or their equivalent)

• AC 609 Certification

Minimum Qualifications (TechnicianA):

• All B Tech requirements plus: 

• 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications(TechnicianA):

• All B Tech preferred requirements plus:

• ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.

• ASE certification L1-Advanced Engine Performance Specialist 

• AC 609 Certification

Work Environment: 

• May experience loud noises and odors intermittently in the shop environment. 

• This position involves standing, walking,and normal physical mobility, including reaching, grabbing, lifting,and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) 

• Must have own tools appropriate for their skill level for use in the center. 

• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. 

• Must be able to maintain working on your feet in a concrete facility for the entire work shift. 

Compensation& Benefits Overview:

ACGcomplies withall applicable state and local lawsregardingrequired benefits (including PTO,paidsick leave,etc.).

Compensation

Pay rates starting at (rate based on experience + annual bonus eligibility)

• General Service Tech: $15 - $17 hourly  

• C Technician: $17 - $25 hourly, based on production 

• B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.   

• A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.   

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.

• Prescription drug coverage.

• Dental and vision benefits.

• Employee Assistance Program (confidential support services).
  

Financial Protection & Insurance

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Short-term and long-term disability coverage.

• Critical illness, accident, and pet insurance options.
  

Retirement & Savings

• 401(k) plan to support long-term financial goals.

• 3% automatic deferral uponeligibility;may contribute 1% to 50% of eligible earnings, eitherpre- or post-tax.

• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.

• Additionalcompany contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
  

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at90 daysof employment.

• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may includeadditionalPTO based on role and/or state & local requirements. 

• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and willaccrueat a minimum of 3 hours per month.

• Paid Holidays: 

• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floatingholidaysand 1 volunteer day. Holidays vary by business unit schedules.

• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuitionassistance(up to $5,250 annually; 80% covered by ACG).

• Professional certification support with 100% reimbursement for eligible programs.

• Opportunities for career development and advancement.
  

Additional Perks

• Complimentary AAA membership with roadsideassistanceand travel discounts.

• Adoptionassistanceprogram.

Job Posting Period:This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool isidentified.