Barista

InterContinental Residences Abu Dhabi is seeking a passionate, skilled, and guest-focused Barista to join our Food & Beverage team. The ideal candidate will have a genuine appreciation for coffee, a keen eye for detail, and a commitment to delivering warm, personalised service to our residents and guests. This role offers an opportunity to create enjoyable moments through quality beverages, professional service, and the welcoming hospitality that defines the InterContinental experience.

A little taste of your day-to-day:

Every day is different, but you will mainly be responsible for:

• Prepare and serve a variety of hot and cold beverages, including espresso-based coffees, teas, specialty coffees, and other drinks, in accordance with established standards.
• Demonstrate strong knowledge of coffee beans, brewing methods, espresso extraction, milk texturing, and beverage preparation techniques.
• Operate and maintain coffee machines, grinders, and other beverage equipment safely and efficiently.
• Ensure consistency in beverage quality, taste, temperature, and presentation with every order.
• Welcome residents and guests warmly, providing friendly, attentive, and personalised service.
• Understand guest preferences and make suitable beverage recommendations to enhance their experience.
• Take and process orders accurately, ensuring timely preparation and service.
• Maintain the cleanliness, organisation, and presentation of the coffee station, counters, equipment, and guest areas.
• Monitor stock levels of coffee beans, milk, syrups, garnishes, and other supplies, reporting shortages when necessary.
• Follow proper storage, stock rotation, and handling procedures to maintain product freshness and minimise waste.
• Ensure compliance with food safety, hygiene, sanitation, and health and safety standards.
• Handle guest feedback and special requests professionally, ensuring a positive experience at all times.
• Coordinate with the wider Food & Beverage team to ensure smooth operations and efficient service during busy periods.
• Assist with opening and closing duties, including station setup, equipment cleaning, stock replenishment, and preparation for the next shift.
• Support beverage promotions and contribute ideas for new coffee creations and seasonal offerings.
• Maintain professional grooming, a positive attitude, and a strong commitment to service excellence.

What we need from you:

• Previous experience as a Barista or in a similar Food & Beverage role, preferably within a hotel, café, or luxury hospitality environment.
• Good knowledge of espresso preparation, coffee brewing techniques, and beverage presentation.
• Experience operating professional coffee machines and grinders is preferred.
• Excellent communication and interpersonal skills, with a friendly and approachable personality.
• A genuine passion for coffee, beverage craftsmanship, and guest service.
• Strong attention to detail and the ability to maintain consistent quality during busy periods.
• Good knowledge of food safety, hygiene, and beverage handling procedures.
• Ability to work independently and collaboratively within a multicultural team.
• Proficiency in English; additional languages are an advantage.
• Flexibility to work rotational shifts, including weekends and public holidays.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.