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Mercier Consultancy Group

Danish Speaking Financial Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece

About the Job

Requirements

  • Native or fluent Danish, spoken and written.
  • A valid EU passport is mandatory.
  • Proven experience in finance, banking, or customer support within the financial industry.
  • Strong proficiency in English for international communication.
  • Strong analytical skills and attention to detail regarding financial data.
  • Resilience and a proactive attitude towards professional development.

Responsibilities

  • Provide financial support and guidance to Danish-speaking clients via phone, email, and chat.
  • Ensure financial transactions and inquiries adhere to international banking and financial security regulations.
  • Manage complex financial account queries accurately and professionally.
  • Maintain knowledge of financial products to provide accurate, industry-specific consultations.
  • Collaborate with cross-functional teams to resolve client issues and improve financial service delivery.
  • Maintain accurate records of financial interactions in the customer relationship management (CRM) system.
  • Maintain high service level agreements.

About the Company

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