Full-Time

Emergency Department Technician 1

Emergency Services

Posted on 6/26/2025

Phelps Health

Phelps Health

201-500 employees

Regional health system employing clinical staff

No salary listed

Company Does Not Provide H1B Sponsorship

Missouri, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • High School diploma or equivalent preferred.
  • Certification as PCA/CNA preferred.
  • American Heart Association Basic Life Support required.
  • Class E Missouri driving license within 90 days of hire as applicable.
  • CEVO certification completed within 90 days of hire or as certification classes allow.
Responsibilities
  • Performs all aspects of assigned tasks and patient care activities to improve quality outcomes, enhance patient safety, and to provide accurate information to healthcare team members and the patient and their family thus supporting the Mission and Vision of Phelps Health.
  • Performs direct patient care activities including vital signs, 12-lead EKGs, specimen collection, point-of-care testing (glucometer), activities of daily living (dressing, bathing, grooming, hygiene, toileting, feeding, and mobility supports), splinting, crutch training; backboard, cervical collar and KED applications/removals; simple wound care and dressings; set-up and assist with medical exams and procedures; and monitor physical restraints.
  • Performs indirect patient care activities such as transportation within and outside the department, placing bedside monitoring onto and off patient, answering call lights at desk or bedside, participates in stocking activities, cleaning patient rooms and related care areas.
  • May also function as ED Lead Tech. The Lead Tech position facilitates communication and task completion throughout the Emergency Department. The lead tech should be able to assist the team to problem solve, multi-task and provide direction in a respectful manner.
  • Works independently, meets commitments and deadlines, accepts accountability for actions, keeps information organized and accessible, manages time well, maintains a clean and functional work area, handles change, stays focused and performs well under pressure.
  • Communicates effectively with patients, visitors and staff in a manner that reduces barriers, overcomes conflicts through use of de-escalation technique, and shares pertinent patient information such as status changes among healthcare team members. Professionally greets patients and visitors and coordinates their flow to the appropriate waiting areas or ensures they are directed to the correct staff persons. Demonstrates use of Phelps Health Standards of Behaviors (outlined below).
  • Documents all pertinent and relevant information into the patient’s medical record in a timely and professional manner.
  • Demonstrates competencies through participation in required facility and departmental education, competency testing, quality audits (includes Core Measures, regulatory and facility/department data collections) and council participation. Utilizes those competency standards to guide care provision (including infection prevention, hand hygiene, safe handling and lifting).
  • Documents all pertinent and relevant information into the patient’s electronic health record in a timely and professional manner. Documents supportive information to ensure responsible stewardship of Phelps Health goals and visions (also includes Core Measures, regulatory and facility/department data collections).
Desired Qualifications
  • One year experience in direct patient caregiving roles preferred.

Phelps Health operates a regional health system that delivers clinical care and related services through a broad team of clinicians and support staff. Its product is the patient care experience and health services provided across hospitals and clinics, including nurses, care providers, and non-clinical roles that together shape treatment, recovery and patient support. The company differentiates itself by being one of the region’s largest employers and by a clear emphasis on integrity, compassion, innovation and philanthropy, offering a wide range of career opportunities that impact the patient experience. Its goal is to improve community health by delivering high-quality care, supporting its staff, and contributing to philanthropic efforts that benefit patients and the broader region.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Rolla, Missouri

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • $5M state funding builds new Emergency Department in 2026.
  • Workday launched July 1, 2024, streamlines HR and finance.
  • Forbes names top Missouri employer for third year in 2026.

What critics are saying

  • Staffing shortages erode trust, lose talent to Mercy Hospital.
  • Mercy’s 50-bed Rolla facility poaches 30% market share by 2027.
  • Workday integration fails, trigger payroll errors and nurse exodus.

What makes Phelps Health unique

  • Phelps Health redefines rural care serving 200,000 across six Missouri counties.
  • County-owned with 240-bed hospital and 100+ providers in Rolla.
  • Siteman Cancer Network affiliate provides specialized cancer care.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Professional Development Budget

Company News

Phelps County Focus
Feb 18th, 2026
Phelps Health launches "Understanding the Realities of Healthcare" online series

Phelps Health launches "understanding the Realities of Healthcare" online series. * Phelps Health * 21 hrs ago Phelps Health is launching a new community education series called "Understanding the Realities of Healthcare," a community conversation designed to bring clarity and transparency to the complex issues affecting healthcare today. Designed to be a conversation exploring the challenges Phelps County Focus face, the online series will explore the questions many people across its region are asking: Why is healthcare so expensive? Why do staffing shortages happen? Why does the system feel so complicated? "Over the past several months, I've had countless conversations with people who care deeply about Phelps Health and want to understand the pressures facing healthcare," said Jason Shenefield, president and CEO of Phelps Health. "These are fair questions, and they deserve fair answers. This series is our way to begin that conversation." Building Trust Through Transparency "Understanding the Realities of Healthcare" will take readers behind the scenes, offering straightforward explanations of the challenges hospitals and health systems face, including: * Recruiting and retaining physicians, nurses and clinical staff * The true cost of healthcare and how hospitals are funded * The impact of state and federal regulations * How Phelps Health is navigating these pressures while staying focused on its mission The series will include five installments, each addressing a key topic: 1. Understanding the Realities of Healthcare: Why Phelps County Focus is Starting This Conversation 2. Why Recruiting and Keeping Great Doctors and Nurses Is Harder Than It Looks 3. The True Cost of Healthcare: Where Every Dollar Goes 4. Rules, Red Tape, and Realities: The Regulatory Landscape of Modern Healthcare 5. Moving Forward Together: Its Vision for Phelps Health and Its Community How the Community Can Access the Series To make the content easy to find and follow, Phelps Health has created a dedicated landing page online where all articles and related resources will live. The first installment was released on Feb. 17 through the new Balance+ community e-newsletter, which links readers directly to the series page. Each article will also be accompanied by a short podcast episode. New installments will be published every other month throughout 2026, creating a steady rhythm of information and ongoing conversation with the community. Let's Start the Conversation "Healthcare is personal, emotional and often confusing," said Shenefield. "Our goal isn't to defend the system - it's to explain it. When people understand the 'why' behind what we do, it builds trust and opens the door to real solutions." Phelps Health invites community members to read, listen, ask questions and engage as the series unfolds. About Phelps Health Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and overseen by a five-member elected board. Phelps Health employs around 2,000 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville. For more information, visit phelpshealth.org. 11 remaining of 12. Welcome! Phelps County Focus hope that you enjoy its free content.

Phelps County Focus
Feb 12th, 2026
Phelps Health Director Honored With National Respiratory Care Award

Phelps Health director honored with national Respiratory Care award. * Phelps Health * 23 hrs ago Phelps Health is proud to announce that Cheryl Hoerr, director of Respiratory and Sleep Services, has received a Life Membership award from the American Association for Respiratory Care (AARC). This national honor recognizes her many years of leadership, service and contributions to the field of respiratory care. Cheryl has been part of the Phelps Health team since 2009. She has spent more than 45 years advancing respiratory care through education, advocacy and mentoring others at both the state and national levels. "I'm here, on this stage, receiving this award, because I said 'yes,'" Cheryl said in her acceptance speech. "There are so many opportunities out there, and I encourage you to say 'yes.'" The AARC Life Membership award is given to people who show outstanding commitment to the profession and the association "Life Membership is not just about time in the profession; it's about leadership, service and making a real difference," said AARC President Dana Evans at the AARC International Congress held in December 2025. "Cheryl has held many leadership roles, including President of the Missouri Society for Respiratory Care and AARC Vice President of Internal Affairs. She has given more than 100 presentations across the U.S. and internationally, written multiple publications, and taken part in research. As a respiratory therapy manager and director, she has guided high-quality, patient-centered care and mentored future professionals. Cheryl's work is an inspiration to the field." Cheryl stays involved in both state and national organizations to keep up with changes in respiratory care and bring back knowledge and resources to support local respiratory therapists at Phelps Health. "Cheryl's Life Membership award from the AARC reflects her amazing commitment to respiratory care, education and leadership," said Shawn Hodges, executive director of ancillary services at Phelps Health. "Her work has influenced the profession far beyond our health system. She has guided practice standards, mentored countless professionals and served the field for decades. We are so proud to see her honored on a national level." Cheryl encourages others to take opportunities to get involved in their profession. "I've been working full-time in respiratory care for 45 years, and I've had so many chances because I said 'yes' whenever asked to help on a project, serve on a committee or develop a program," she said. "Saying 'yes' helps you grow in your career, stay connected to your profession and work with smart, dedicated people. You won't regret it." 11 remaining of 12. Welcome! Phelps County Focus hope that you enjoy its free content.

Phelps Health
Aug 26th, 2024
Phelps Health Happenings: Second Quarter 2024 Updates

On July 1, Phelps Health officially launched Workday, a cloud-based software system designed to streamline its HR, finance and materials management processes.

Phelps County Focus
Jul 26th, 2024
Phelps Health honors local legislators for 2024 accomplishments

Phelps Health will receive $5 million in funding from the State of Missouri to build a new Emergency Department to support the region's growing needs better.

The Journal News
May 11th, 2024
Westchester hospital sets out to improve maternal health outcomes ahead of Mother's Day

SLEEPY HOLLOW - Phelps Hospital launched Northwell Health's Maternal Outcomes (MOMs) Navigation program in an effort to improve maternal outcomes by providing birthing people with resources, social services and education during and after pregnancy.

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