Continental Services

Contract dining and corporate catering services

Loss Prevention Associate

Loss Prevention & Asset ProtectionUpdated on Nov 12

Full-timeNorth Ridgeville, OH, USA$18 /hr

About the Job

Requirements

A high school diploma is required.
Strong attention to detail while reviewing video footage for 6–8 hours per day.
Self-directed, with a proven track record of delivering results with minimal guidance or direction.
Results-oriented and flexible, taking action when a need arises and following through on tasks while communicating progress.
High integrity and dependability, with trustworthiness, discretion, high ethical standards, and a professional image.
Proven problem-solving ability and attention to detail, including the ability to define problems, collect data, establish facts, and draw conclusions.
Ability to work closely with other team members.
Strong proficiency with electronic communication and Microsoft Office Suite.
Ability to travel up to 10% of the time throughout southeastern Michigan and northern Ohio.
Ability to lift up to 50 pounds.
Ability to work Monday through Friday.

Responsibilities

Review system-generated reports to identify inventory discrepancies.
Review videos to observe customer and associate behavior.
Identify and document incidents of theft or suspected theft.
Prepare detailed reports on incidents for review with management and clients.
Attend off-site client meetings to present findings and interview customers or associates suspected of theft.
Work with various stakeholders and authorities to achieve resolution.
Perform additional responsibilities as assigned by management.

Desired Qualifications

Continuing education, with a bachelor's degree in criminal justice or retail management, is strongly preferred.
Prior experience reviewing video footage for loss prevention is preferred.

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Loss Prevention Associate will be responsible for identifying theft while reviewing video footage of various locations. Ability to have strict attention to detail while reviewing footage for 6-8 hours per day is required.

Key responsibilities include:

-Review system generated reports to identify discrepancies in inventory.
-Review videos to observe customer and associate behavior.
-Identify and document incidents of theft or suspected theft.
-Prepare detailed reports for review with management and clients regarding incidents.
-Attend off-site client meetings to present findings and interview customers/associates suspected of theft.
-Work with various stakeholders and authorities to achieve resolution.
-Additional responsibilities as assigned by management.

-High school diploma required. Continuing education with bachelor's in criminal justice or retail management strongly preferred.
-Prior experience with video review for loss prevention experience preferred.
-Self-directed with a proven track record of delivering results with minimal guidance/direction.
-Results oriented and flexible; Takes action as soon as a need arises and steadily follows through on tasks while communicating progress.
-High level of integrity and dependability. Trustworthy and discreet, with high ethical standards and professional image.
-Proven problem-solving ability. Detail-oriented with the ability to define problems, collect data, establish facts, and draw conclusions.
-Team player that doesn't mind working in close quarters with other team members.
-Strong proficiency with electronic communication and Microsoft Office Suite.
-Must be able to travel up to 10% of the time. Travel will be throughout southeastern Michigan down to Northern Ohio.
-Ability to lift up to 50 lbs.
-Ability to work Monday – Friday

About the Company

Continental Services

Contract dining and corporate catering services

Continental Services is a contract dining management company that provides fresh, handcrafted food for corporate workplaces, grab-and-go pantry-style vending, special events, and luxury yachts. The company runs on long-term contracts and event-based services, delivering tailored dining solutions through on-site staffing, menu design, catering operations, and specialized yacht provisioning. By managing client needs end-to-end, Continental ensures high-quality food and reliable service for businesses, events, and luxury vessels. What sets Continental apart is its collaborative culture, flexible hours, and a track record of adapting to crises (notably its COVID-19 response, where it fed frontline health workers), along with its focus on reimagining workplace dining. The company’s goal is to be a trusted partner for corporate dining, events, and luxury hospitality by delivering customized, consistent, and dependable food experiences while supporting clients’ operational needs.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: 1989

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