Billing System Familiarization: Gain an understanding of our billing system, billing processes, and policies to ensure accurate invoicing and billing support.
Purchase Order (PO) Management: Track and maintain PO expiry data and notify the A/R team about customers with expired POs to ensure continuous billing flow.
Installment PO Monitoring: Monitor the PO email box for installment POs, attach and update these in CPQ billing as required to reflect the correct billing status.
Installment Billing Validation: Verify installment billing details on the A/R scheduler check report to ensure accuracy and completeness of billing information.
NORAM Hold Billing Report Review: Validate first installment billing on the NORAM Hold Billing Report, confirming that billing information is up to date.
Month-End Invoice Processing: At month-end, ensure that NetSuite invoices are dated for the current month when still processing prior month invoices in the first week of the new month.

This is a hybrid role out of Detroit, MI (2 days per week).

Minimum Requirements:

1+ year of experience in a billing, accounts receivable, or finance support role, ideally within a technology or SaaS environment.
HS Diploma or GED required.

Preferred Requirements:

Bachelor’s Degree is preferred.
Familiarity with Salesforce, billing software, CPQ platforms, or ERP systems like NetSuite is a plus.
Proficiency in Microsoft Excel for data tracking and reporting.
Ability to meet deadlines, handle multiple tasks concurrently and work well with all levels within the organization.
Detail-oriented with strong organizational and problem-solving skills.
Effective written and verbal communication skills for cross-functional interactions and email correspondence management.

Billing Analyst

Dynatrace