GBM

Online auction platform with bidder incentives

Ingeniero de Soporte Técnico

IT Service Desk & End User SupportPosted on Nov 13

Full-timeDominican RepublicNo salary listedIn-person

About the Job

Requirements

Experience installing, configuring, and supporting PCs, laptops, and Mac computers.
Experience configuring office productivity tools and providing basic support for local and network printing and related peripherals.
A degree or studies in Systems Engineering, Electronics, Telecommunications, Industrial Engineering, or a business field with strong affinity for technology services.
Technical knowledge of English.
Own vehicle required.
Availability to work overtime.
A+ or similar certification is desirable.
Manufacturer repair certifications for Lenovo, Dell, or Mac are desirable.

Responsibilities

Analyze trends and recurring problems, optimize processes, and develop improvement plans as part of senior technical support work.
Provide in-person support, physical diagnosis, equipment support, and direct assistance to users.
Support productivity, email, collaboration, and file tools.

Desired Qualifications

A+ or similar certification.
Manufacturer repair certifications for Lenovo, Dell, or Mac.

Descripción:

Personal con alto nivel de experiencia en lo relacionado a soporte para equipos de computo asistencia a usuarios finales en lo relacionado a ofimatica, reparacion y configuracion antivirus, impresoras y gestion de acceso y analisis de tendencia.

Responsabilidades:

Especialista técnico senior que también realice análisis de tendencias, problemas recurrentes, optimización de procesos y planes de mejora
Atención presencial, diagnóstico físico, soporte de equipos y atención directa a usuarios
Soporte a herramientas de productividad, correo, colaboración y archivos

Requisitos:

Experiencia:

Experiencia en la instalaciion configuracion y soporte de PCs, Laptops, equipos MAC, configuraciones de herramientas de oficmatica. Soporte básico de impresión local, de red y periféricos relacionados.
Formación: Ingeniería de Sistemas, Electrónica, Telecom, Industrial, o afín. Puede ser carrera en negocios con fuerte afinidad por los servicios de tecnología.
Conocimientos técnicos:
Ceriticacion de A+ o similares son deseables.
Certificaciones de reparacion de fabricantes (Lenovo,Dell, MAC) son deseables.
Conocimiento tecnico de ingles
Vehiculo Propio indispensable
Disponibilidad para trabajar horas extras
Modalidad presencial 100%

About the Company

GBM

Online auction platform with bidder incentives

GBM operates gbm.auction, an online auction platform that pays bidders a payout whenever another bidder places a higher bid using its Bidder Incentive Auction™. The system uses proprietary auction technology to create ongoing bidding incentives, so bidders can earn cash rewards even if they don’t win, while auctioneers can push higher final prices. It differentiates itself from typical online auctions by replacing the zero-sum dynamic with continued participation incentives and is connected to Bidwrangler, a related platform. The goal is to increase bidding activity and hammer prices, improve bidder engagement, and grow the collectibles market.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2020

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