Technology Consulting – Senior Technical Project/Programme Manager - Technology Delivery

UKI Technology Consulting - Technology Delivery,Senior Technical Project/Programme Manager

General Information

Location: Dublin 

Available for Work Visa Sponsorship: NO

Business Area: Technology Consulting - Technology Delivery

Contract Type: Full-Time – Permanent

The Team and the opportunity

EY’s Technology Delivery team deliver technology-focused solutions based on industry best practices, processes, resources, tools and accelerators. Our teams deliver small-, medium- and large-scale multiyear programme transformations through Waterfall, Agile or adaptive hybrid approaches, based on customer requirements.

Our teams have the depth and breadth of experience across a range of technology disciplines, utilising industry best practices, processes, resources, tools and accelerators in project and programme management, and vertically integrated governance with our world class technology delivery focussed PMO. This fundamentally underpins the delivery of cost optimised, stable, progressive IT infrastructure delivery and complex systems integrations supporting business growth.

Our “Agile in a Box” service offering quickly establishes a delivery model using a combination of EY Accelerators, methodologies and Agile industry frameworks and toolsets enabling accelerated digital adoption as part of wider waterfall programmes & projects.

We are looking for senior leaders with experience in one or more of the following core areas:

1. Programme management & technology delivery PMO
2. SI Project Integration
3. Agile Delivery
4. Technical project management
5. Infrastructure project management
6. Operations & Service Management
7. ServiceNow

Your key responsibilities

As a Senior Manager, you will be expected to have experience in and be able to deliver against the following responsibilities both internally and externally.

Client Responsibilities

• End to end responsibility for the mobilisation, delivery and benefits of large scale complex strategic and/or transformative programmes in accordance with selected Project Management Methodologies.
• Plan, direct, and co-ordinate activities to manage and implement a change programme roadmap from mobilisation through to implementation by leading, directing and overseeing a large team of programme resources working across multiple workstreams and projects. 
• Influence and negotiate programme outcomes, often across multiple functions. Prepare and present analysis, insights and recommendation to assist defined governance forums and senior client stakeholders with decision making.
• Maintain focus so that programmes deliver on key priorities and dependencies and are managed to realise business benefits to agreed timelines. 
• Identify and advise on programme level decisions that influence significant programme direction and escalates decisions that cannot be resolved to the agreed governance forums.

Internal Responsibilities

• Understand our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines. 
• Drawing on your skills and experience, you’ll create innovative insights for clients looking to leverage their vendor framework, improve their IT offerings, execute on Programme commitments and adapt methods and practices to fit operational teams and cultural needs, and contribute to thought leadership.
• Lead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to complete. 
• Develop people through effectively supervising, coaching, and mentoring all levels of staff.
• Understand, follow and lead staff in workplace policies and procedures.

Skills and attributes for success

To qualify for the role, you must have

• A strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution.
• Additional relevant professional qualifications, such as PRINCE2®, PMP, PMBOK, SAFe or Diploma Level in Project Management or similar discipline from a recognised third level institution or accreditation body.
• At least 8 years’ experience working in a client facing role for a leading consulting or professional services company in delivery of large-scale complex change/transformation programmes or systems integration programmes or at least 10 years’ experience working for a leading company, in delivery of large-scale complex change/transformation programmes or systems integration programmes. 
• A minimum of 3 years’ relevant experience onsite within the UK&I region, in one or more of our focus industries including: Power & Utilities, Government & Public Sector, Technology, Media & Telecoms, Advanced Manufacturing / Industry 4.0, Consumer Products & Retail, Financial Services or Life Sciences.
• Experience in one or more technology areas including but not limited to ERP, CRM, AI, Digital Workplace, CX, Cloud Migration and/or integrations, Data & Analytics, RPA, Emerging Tech, IoT.
• Excellent verbal and written communication skills – tailoring communications to suit a mix of audiences and ability to translate strategy into measurable business benefits. Experience communicating and presenting project information to project teams, finance and other stakeholders.
• Experience of working in a matrix managed organisation. 
• Experience in the establishment, training and management of teams comprised of client, contractors and client strategic partners.
• Have a track record of delivery within several large-scale IT transformation programmes. 
• Have experience in seeking the alignment of business and IT, operating across organisational and technology silos to drive common approaches, delivering sustainable, agile and re-usable solutions.
• Have a proven ability to be able to take a ‘big picture’ delivery and project management view as well as being able to work at a detailed level across a broad range of contract types and engagement approaches.

Ideally, you will also have

• Experience in tracking, monitoring, advising and maintaining status and actions across Project Budget, Risks, Issues, Dependencies and Benefits.
• Experience with Stakeholder Management and working collaboratively across IT, Finance and parts of the business to deliver project governance that meets client needs.
• A continued ambition to further develop and learn, fostering an interest in innovative technologies.
• A desire to identify new opportunities and help to create proposals to help solve our client’s most complex problems.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: 

• Support and coaching from some of the most engaging colleagues around. 

• Opportunities to develop new skills and progress your career. 

• The freedom and flexibility to handle your role in a way that’s right for you. 

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: 

• Pension
• Discounted health insurance
• Web Doctor – Free unlimited online GP consultations for you and your family
• The purchase of additional annual leave
• Hybrid Working
• Free Gym membership
• Travel Pass
• Maternity & Paternity leave
• Bike to work Scheme
• Recognition Awards
• Cash incentives for referrals
• Work Mobile
• Tech MBA paid by EY
• Wellness rooms available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. 

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one. 

• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. 

• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. 
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. 

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. 

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. 

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.