Insurance Process Specialist - Multiple Teams

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

Insurance Process

• Design and implement insurance sales process, including system enhancements, according to regulatory and internal compliance and control requirements for all segments.
• Design and implement operation flow related to Banca operations.
• Maintain process related documents and constantly review process efficiency.
  
   

Insurance Project Management

• Cover digital and tech projects for all segments.
• Support the entire end-to-end implementation / enhancement of sales process according to regulatory and internal compliance and control requirements.

Partnership Management

• Help prepare the regular meeting decks and ensure alignment with partners, follow up the minutes / actions promptly

  Annual Planning

• Support the annual planning process with local & group, also our insurance partners

Eco-System Partnership Development

• Support eco-system partnership development with the right life and GI products, and work closely with Digital Marketing team within banca and Digital Ecosystem teams
• Provide input to digital teams on what proposition would fit the customers of the ecosystem partners

Risk & Control

• Ensure we fulfil all the regulations and guidelines related to products / providers and us have proper controls/procedures in place
• Responsible for internal / regulatory audits in relation to process matters
• Coordinate with internal control units to implement BCP
• Manage and timely disseminate compliance related message and deliver action required to Banca Team

  Requirements

• Experience working with frontline sales and good understanding of different segments within bank environment.
• Support the end-to-end launch of product and business initiatives.
• Collaborate with external partners and internal stakeholders (e.g., sales, compliance, legal) to facilitate the smooth launch of initiatives.
• Prepare financial reports and manage regular accounting bookings.
• Conduct business analysis and market comparisons to derive data-driven insights
• Knowledge in insurance sales process and regulatory requirements
• Understanding of insurance proposition – protection, education savings, retirement, managing wealth, legacy planning
• Understanding of life & GI insurance business, bancassurance model
• Sound understanding of Financial Services, to specifically include a working knowledge and application of audit and banking regulations.
• Sound understanding of local insurance market and bancassurance in HK

  Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Location:

One Island East

Job:

Product Management

Schedule:

Regular

Employee Status:

Full time