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Despegar

Online travel agency: flights, hotels, rentals

Trainer Assistant B2C - Call Center

Corporate & Technical TrainingPosted on Nov 11
Full-timeCancún, Quintana Roo, MexicoMX$16k - MX$18k /moIn-person

About the Job

Responsibilities

  • Ensure that each commercial team agent has the tools, knowledge, and skills to provide exceptional customer experiences.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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