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Kaiser Permanente

Integrated healthcare provider and payer platform

IT Consultant 2

Security Governance, Risk & ComplianceConfirmed live in the last 24 hours
Full-timeGreensboro, NC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business Administration, Computer Science, CIS, or a related field, or at least two years of experience in IT, business analysis, or a related field.
  • Experience gathering business, functional, and non-functional requirements using requirements-gathering methodologies.
  • Ability to use a custom Salesforce-based tool, web-based information resources, and Microsoft 365.
  • Candidates must have valid U.S. work authorization that does not now or in the future require employer visa sponsorship or an employer signature on immigration-related forms.

Responsibilities

  • Serve as a liaison between users and IT and work with business functions to gather user requirements.
  • Complete assignments using current subject-area knowledge, following procedures and policies, supporting projects and initiatives, collaborating cross-functionally, communicating progress, identifying improvement opportunities, and escalating issues or risks.
  • Share resources, information, and knowledge with coworkers and customers; seek and respond to feedback; assess others' needs; and adapt to change and feedback.
  • Develop requirements for process or system solutions within assigned business domains, working with stakeholders and appropriate IT teams and consulting more senior IT consultants.
  • Execute requirements-gathering methodologies to identify business, functional, and non-functional requirements within designated business domains.
  • Assist with documenting business cases and mapping current-state processes against future-state processes.
  • Build and maintain an understanding of how current processes affect business operations in assigned domains.
  • Research how requirements affect upstream and downstream solution components, with guidance from more senior consultants as appropriate.
  • Identify key elements and integration points across current systems and business processes in assigned domains.
  • Research value gaps and opportunities for process enhancements or efficiencies, and help translate requirements into workable business solutions.
  • Document evaluations of third-party vendors as directed.
  • Research regional and national process-improvement opportunities that align with sustainable best practices and the business's strategic and tactical goals.
  • Identify needs for additional data or services to address key business issues related to process or solution design.
  • Support continuous process improvement by participating in development, implementation, and maintenance of standardized tools, templates, and processes for assigned business domains.
  • Support a senior Business Information Security Officer by partnering with technical project teams to gather and evaluate information about new solutions, identify potential security risk, establish initial risk ratings, coordinate required documentation and follow-up information, and facilitate additional risk-assessment requests.

Desired Qualifications

  • One year of experience working for a health care organization.
  • One year of experience working for an IT organization.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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