About the Team

As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. This team works on high-impact projects that aim to amplify our global user base and drive the long-term growth of our products through data analysis, value creation, and experimentation. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers.

About the Role

As the Mobile Optimization PM on the Growth team within the Go-To-Market (GTM) organization, you will play a pivotal role in enhancing our global mobile presence and driving business results through continuous optimization of our mobile experiences. You will collaborate with cross-functional teams including comms/design, marketing, product, engineering, and data science to deliver delightful user experiences that help grow ChatGPT. 

This role is based in San Francisco, CA or New York City, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Create, maintain, and execute a roadmap of experiments aimed at improving the performance and user experience of ChatGPT’s mobile experiences/surfaces.

• Prioritize initiatives that enhance mobile user acquisition, adoption, and drive business results, including signups, subscriptions, and in-app purchases/leads.

• Analyze both qualitative and quantitative data to identify opportunities for mobile user flow improvements and feature optimizations.

• Design and execute A/B and multivariate tests—collaborating with data science and engineering teams—to validate hypotheses and make data-driven decisions for mobile platforms.

• Leverage mobile analytics tools (e.g. AppsFlyser) to monitor performance metrics, user behavior, and feature adoption.

• Share insights, test results, and learnings across teams to foster a culture of continuous improvement and agile experimentation.

• Stay informed on industry trends and competitor strategies to ensure ChatGPT’s mobile experience remains at the forefront of innovation in the AI space.

• Regularly report on key performance indicators (KPIs), such as conversion rates, active users, engagement, and revenue generation via in-app subscriptions or upsells.

You might thrive in this role if you are/have:

• Extensive experience in conversion rate optimization, mobile product management, mobile measurement/analytics, growth and monetization strategy, international growth strategy, and growth marketing.

• Strong proficiency with analytics tools such as Google Analytics for Firebase, Mixpanel, Amplitude, AppsFlyer, etc.

• Demonstrated experience designing and executing A/B and multivariate tests with tools like Statsig, Adobe Target, Optimizely, AB Tasty, etc.

• In-depth knowledge of SEO and ASO.

• Familiarity with mobile UX/UI design principles and experience working with MMPs.

• Excellent analytical skills and a data-driven mindset.

• Strong written and verbal communication skills, with the ability to present complex findings clearly.

• Skilled in SQL for advanced data analysis.

• Experience in both B2B and B2C/consumer product environments.

• A passion for AI and its potential to transform business growth and digital experiences.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.