All Accor

Global hotel management, franchising, loyalty program

Maintenance Officer

Building & Property MaintenanceUpdated on Nov 11

Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

Advanced or fluent English is required.
Experience in customer service is required.
User-level computer skills are required.
Knowledge of luxury or upscale products and services is required.

Responsibilities

Perform corrective maintenance in guest apartments, handling simple service calls such as replacing light bulbs and addressing leaks.
Assist with preventive mechanical, electrical, and plumbing maintenance using checklists; inspect kitchen equipment, refrigeration systems, pumps, water tanks, electrical systems, and generators; detect irregularities, perform repairs, and report identified problems to a supervisor.
Assist the Maintenance Technician with area services by transporting tools, fastening parts, running cables, and performing related tasks.
Review outstanding log book items and follow up on incidents.
Use personal and collective protective equipment according to instructions.
Determine when to place maintenance warning signs at work locations.
Conduct rounds and respond to requests throughout all hotel areas according to established standards and procedures.
Check equipment functionality and report when repairs by responsible third parties are needed.
Clean the pool, when present, including vacuuming and measuring pH and chlorine.
Assist departments with layout changes and cable installation.
Organize and clean technical areas daily.
Assist with reading and recording daily gas, water, and electricity consumption.
Assist with inspections of fire-fighting equipment and report irregularities to a supervisor.
Perform masonry, carpentry, and painting work when needed.
Record completed preventive and corrective maintenance.

Desired Qualifications

Autodevelopment, self-management, problem-solving, decision-making, strategic analysis, business knowledge, business planning and continuous improvement, sensitivity, initiative and autonomy, persuasion, negotiation, numerical ability, oral communication, emotional balance, contemporary elegance, attention to detail and care, creativity, and motor coordination are listed as important skills.

Descrição da vaga

Executar manutenção corretiva nos apartamentos, atendendo a chamados mais simples (troca de lâmpadas, vazamentos etc.).
Auxiliar na execução de manutenção preventiva (mecânica, elétrica e hidráulica) baseando-se em check-list, inspecionando equipamentos de cozinha, sistemas de refrigeração, funcionamento de bombas, caixa d’água, parte elétrica, geradores etc., detectando possíveis irregularidades, executando os reparos e informando o superior sobre os problemas detectados.
Auxiliar o técnico de Manutenção na execução dos serviços da área, transportando ferramentas, parafusando peças, passando cabos e outros de caráter correlato.
Revisar pendências do log book e dar sequencia as ocorrências.
Utilizar dos Equipamentos de Proteção Individual e coletivo de acordo com as instruções direcionadas.
Verificar a necessidade de sinalizar com placas o local que estiver em Manutenção.
Realizar rondas e atendimentos em todas as áreas do hotel, seguindo os padrões e procedimentos estabelecidos.
Verificar a funcionalidade dos equipamentos e reportar ao supervisor a necessidade de reparos de terceirizados responsáveis.
Efetuar a limpeza da piscina (quando houver), aspirando, medindo PH e cloro.
Auxiliar no suporte as áreas nas mudanças de lay-out, passagem de cabos etc.
Organizar e limpar as áreas técnicas diariamente.
Auxiliar na leitura e registrar o consumo diário de gás, água e energia.
Auxiliar na inspeção dos equipamentos de combate à incêndio, informando eventuais irregularidades ao superior.
Executar serviços de alvenaria, marcenaria e pintura, quando necessário.
Registrar as manutenções preventivas e corretivas efetuadas.

Qualificações

Informações adicionais

Habilidades importantes:

Inglês avançado/fluente

Experiência em atendimento ao público

Microinformática como usuário

Autodesenvolvimento

Autogerenciamento

Resolução de Problemas

Tomada de Decisão

Visão e análise estratégica

Conhecimento do Negócio

Planejamento e melhoria contínua do negócio

Sensibilidade

Iniciativa/Autonomia

Persuasão

Negociação

Habilidade numérica

Boa comunicação e expressão oral

Equilíbrio emocional.

Elegância contemporânea

Atenção a detalhes/Zelo

Criatividade

Coordenação Motora

Conhecimento em produtos e serviços Luxo/Upscale

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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