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Hersha Hospitality Management

Manages hotels and investments for owners

Food and Beverage Coordinator

Administrative SupportConfirmed live in the last 24 hours
Full-timeOrlando, FL, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years’ experience is required.
  • Proficiency with all Microsoft Office programs and Google programs is required.
  • Extended work hours may be required, including some weekends and holidays.
  • The role requires sitting for extended periods and the ability to lift up to 10 pounds, hear, see, speak, bend, reach, and use hands and fingers to operate a keyboard.

Responsibilities

  • Provide administrative support to the Director of Food and Beverage, Executive Chef, General Manager, and Food and Beverage Managers with the daily operation of food and beverage restaurants, bars, and banquet events.
  • Manage correspondence by preparing and responding to emails, completing forms, and writing letters and memorandums.
  • Generate and compile weekly, bi-weekly, monthly, and year-end reports, including sales, Delphi, Brains, point-of-sale, and Ultipro reports, and provide requested reports to directors and executives.
  • Perform general office duties, including ordering supplies, filing, scanning, updating Food and Beverage bulletin boards, maintaining hard-copy and electronic filing systems, and scheduling.
  • Contact and respond to all food and beverage vendors, maintain the automated reservation line, enter reservations appropriately in the OpenTable reservation system, and help maintain accurate guest history and a clean database.
  • Assist with distributing Food and Beverage information and coordinate with the marketing manager to keep public information and restaurant menus current and accurate.
  • Schedule associates in accordance with current events and assist in creating menu marketing pieces.
  • Assist with cleaning reports, health department inspections, liquor license maintenance, and kitchen safety inspection maintenance reports, and follow up on discrepancies.
  • Attend Food and Beverage meetings and take meeting minutes.
  • Review associate timesheets for accuracy, edit timesheets as needed, assist with bi-weekly payroll, track tip reports, enter tips into Ultipro before payroll, distribute timesheet authorization forms, and obtain signatures.
  • Assist in preparing or correcting restaurant, banquet, and special-event checks and transactions.
  • Assist restaurant and banquet operations during holidays and peak season.
  • Review banquet event orders for accuracy, communicate discrepancies to the appropriate sales manager or director, and distribute updated banquet event orders and group resumes to the Food and Beverage Director, Executive Chef, and Banquet Manager.
  • Track associate performance and assist with documenting progressive discipline in a timely manner.
  • Maintain professional, direct, and continuous contact with guests, coworkers, and management in a manner consistent with hospitality values.
  • Prepare confidential and sensitive documents.
  • Coordinate and communicate daily with People Support regarding Food Handler and TABC certifications, interview schedules, and mandatory training; ensure sensitive documentation is delivered to People Support and filed; and assist with associate relations when needed.
  • Operate office equipment, including a photocopier and scanner.
  • Relay directives, instructions, and telephone messages to Food and Beverage department leaders.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits.
  • Perform other duties as requested by the hotel management team.

Desired Qualifications

  • An Associate’s degree is preferred.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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