Client Relations & Events Coordinator

Job Description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

We are recruiting for a Client Relations & Events Coordinator (12 months contract) to join our team in our Calgary office. The successful candidate must have a minimum of 2 years relevant work experience and will be responsible for providing support to the National Events team and support with Client Relations and gifting.

This role requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about creating memorable client experiences. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Client Relations & Events Coordinator, you will be:

• Under the guidance and direction of the Client Relations Manager and Client Event Specialists, providing support on the planning and execution of in-person, hybrid and virtual events.
• Researcing, sourcing and booking venues, entertainment, gifting and other services.
• Preparing onsite event materials.
• Assisting with on-site event registration and delivery of events.
• Monitoring shared inboxes and responding to client event inquiries.
• Updating RSVPs and Attendance in Salesforce.
• Preparing event reports on metrics and analyzing data.
• Coordinating seasonal and ad hoc client gifting initiatives.
• Processing invoices and reconciling credit card statements.
• Preparing and processing event recordings for distribution to clients.
• Collaborating with other firm teams to ensure that event and gifting needs are fully met.
• Keeping the Client Relations Manager informed of progress on projects, as well as any issues that require escalation.
• Contributing to Client and Markets team initiatives and special projects, as required.
• Contributing to Client Relations team initiatives and special projects, as required.

As our ideal candidate, you will distinguish yourself by the following profile:

• Post- Secondary education in business, marketing, communications, and/or diploma in event management an asset.
• Minimum of 2 years of relevant business experience.
• Experience with virtual event platforms an asset.
• Bilingualism (French and English) – An asset but is not required.
• Proficiency with MS Office suite; ability to quickly learn and leverage new technology solutions.
• Experience working with Salesforce and SharePoint an asset.
• Professional maturity including strong interpersonal skills, tact and discretion.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• High attention to detail and commitment to quality.
• Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines.
• Ability to complete designated tasks in a systematic and logical way, with great attention to detail.
• Ability to work in a demanding, fast-paced environment.
• Ability to work onsite.
• Ability to be flexible and adaptable.
• Flexibility to work extra hours during peak periods, and regularly outside of normal business hours.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm.
• Competitive compensation including paid overtime.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply: 

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.