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Snowshoe Mountain

Year-round mountain resort in West Virginia

Valet/Bell Hop

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeSnowshoe, WV, USA

About the Job

Requirements

  • Have a valid driver's license and be able to pass the Snowshoe Driving Program.
  • Have a high school diploma or GED.
  • Be able to perform each essential duty satisfactorily, with or without reasonable accommodations.
  • Comply with safety policies and participate in random drug and alcohol testing.
  • Be able to work schedules that may include early mornings, evenings, weekends, and holidays.

Responsibilities

  • Provide parking services for guest vehicles, including safe transport to designated parking areas and key management for efficient retrieval.
  • Operate resort shuttle buses to transport guests and employees as needed, ensuring safe and timely service.
  • Assist with guest luggage, including unloading vehicles, transporting items to rooms or lockers, and handling ski and golf equipment.
  • Support concierge staff by answering phones, being accessible to guests, and offering information about resort amenities.
  • Maintain daily procedure checklists, track vehicle locations, and complete assigned security tasks such as locking doors.
  • Conduct pre-trip shuttle inspections, arrange maintenance, and ensure cleanliness and safety equipment compliance.
  • Provide resort information and literature to guests and maintain up-to-date knowledge of resort operations.
  • Communicate with lodging personnel using two-way radios and maintain organized, clean workstations and guest service areas.
  • Present a professional image through uniform compliance and positive guest interactions.
  • Contribute to overall team success by completing related duties and supporting other departments as needed.

About the Company

Snowshoe Mountain

Year-round mountain resort in West Virginia

Snowshoe Mountain is a year-round destination resort in West Virginia offering skiing, snowboarding, mountain biking, lodging, dining, retail, events and other outdoor recreation. Resort teams operate lifts, trails, hotels, vacation rentals, restaurants, shops and guest services across the mountain village. Snowshoe is part of Alterra Mountain Company and participates in the wider Ikon Pass destination network, while retaining its own local identity. Its employer scope therefore spans outdoor operations, hospitality, maintenance and seasonal guest experiences.

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